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Clipper Card Mandatory For Some San Francisco Muni Riders

SAN FRANCISCO (BCN) – Transit riders who rely on the San Francisco Municipal Railway to get around town can begin purchasing November monthly passes online Sunday, and certain riders must do so using the regional transit card, according to the San Francisco Municipal Transportation Agency, which operates Muni.

Customers who purchase select Fast Passes or receive disability discount passes will need to transition from traditional paper passes to a Clipper card when purchasing a November pass, the SFMTA said.

More than 40,000 Muni customers who use the “A” type Fast Pass, which allows riders to access BART within San Francisco, will be affected by the upcoming deadline.

Another 7,000 customers who couple a monthly sticker with a Regional Transit Connection discount identification card will also be required to make the switch before Nov. 1.

Muni customers who already carry a TransLink card do not need to convert to a Clipper card—upgraded fare gates are compatible with both cards.

By early 2011, senior and youth pass holders will need to apply for the regional transit card. Remaining Fast Pass users will need to transition by springtime.

The SFMTA, several major Bay Area transit operators, and the Metropolitan Transportation Commission unveiled the re-branded transit card on June 16.

Beyond city limits, Clipper cards are also used by AC Transit, Caltrain, Golden Gate Transit and Ferry, and will soon be good on SamTrans and the Santa Clara Valley Transportation Authority system.

The agency is urging customers to make the switch early to prevent a flurry of requests right before the deadline, given the volume of riders affected by the change.

SFMTA Executive Director and CEO Nathaniel Ford stressed, “it’s critical that (customers) make this transition as early as possible.”

Monthly “A” Fast Pass customers can get their Clipper cards free of charge by visiting any Clipper retailer, visiting, or by calling (877) 878-8883. Disabled users holding an RTC discount card will automatically receive a Clipper-compatible card when they apply for or renew their card.

(© CBS Broadcasting Inc. All Rights Reserved. This material may not be published, broadcast, rewritten or redistributed. Bay City News contributed to this report)

  • Betsy Drees

    I am confused I get a monthly Fast Pass via Wage Works from my job. Will Wage Works be informed of the new change for a Clipper Carill get my Fast Pass from Wage Works?

    • Bay Area Clipper

      Yes, all the transit benefit companies are aware of the Fast Pass’s transition to Clipper-only availability.

      When you place your WageWorks order for a November Fast Pass, WageWorks will send you a new Clipper card with the November pass already loaded to the card. You can start using the pass November 1st. Make sure to register your card at to protect your balance against loss, theft or damage. (Registered cards can be replaced with the balance restored for a small fee if the card is ever lost, stolen or damaged.)

      If you already have a Clipper card, you can enter your card number during the WageWorks order process (the card number is located in the lower left corner on the back of the card) and your November Fast Pass will be ready for pick up on November 1st. To “pick up” your pass, simply tag your card to any Clipper card reader or Clipper self-serve ticket or add value machine.

  • E N

    I’m so confused too and I’m not even taking the Muni!
    Well, haven’t done so for 2 years now!


  • Bloodhounds

    SF always making things harder for the disabled and elderly. Excited about moving out of state! Can hardly wait.

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