SAN FRANCISCO (KCBS) – San Francisco’s Muni is looking at a switch to “all-door boarding” to reduce public transit delays, especially on the J-Church line. That was among a list of options discussed Monday at a supervisors hearing to improve service on the J line.

The J-Church line has been plagued with delays and breakdowns over the past few years, reducing on-time service percentages to the mid 70s, which would rank around a “C” on a report card.

On Monday, Muni Chief John Haley told the San Francisco Supervisors’ Land Use Committee that the biggest problem the transit agency is dealing with is maintenance.

”It’s a major problem for riders, it’s delaying the system, and it’s also, frankly, a morale problem for employees,” said Haley.

KCBS’ Barbara Taylor Reports:

Haley also said that arrival times will be changed from a confusing range of 5 to 13 minutes to 9 minutes.

Muni is also looking at consolidating some stops, adding stop signs, signals and other traffic measures to reduce delays.

However, the biggest change now under study is “all-door boarding,” and not just on the J-Church but throughout Muni. Officials said that if every door on the train opened at stops, not just the front door, it would get passengers on board faster, but would make it more difficult to prevent fare evasion.

(Copyright 2011 by CBS San Francisco. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed.)


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