BART Resumes Service After Glitch Causes Massive Delays

OAKLAND (CBS SF) – Bay Area Rapid Transit trains were in full service during Tuesday morning’s commute after service was stopped for several hours throughout the system due to a computer glitch Monday night.

BART service was fully restored by 11:15 p.m., spokesman Jim Allison said.

Service was in the process of being restored around 10 p.m. and after 11 p.m. BART was running with 30 trains, although about 10 of those trains were running late, Allison said.

KCBS’ Chris Filippi Reports:

The glitch started at 7:35 p.m.

BART officials troubleshooted the computer problem throughout the night after service ended early Tuesday morning.  The glitch was never considered a safety issue with train control computers never failing, Allison said.

Nevertheless, control center managers decided to off-load passengers to prevent any incidents, Allison said.

Allison said an early diagnosis of the problem was a network router issue that was incorrectly displaying data at the operations control center.

Trains were moving, but the control center was not able to monitor trains. While information was being streamed to a certain point, it wasn’t getting past routers and was not feeding control displays with real-time information, Allison said.

“We are working to pinpoint the cause of it,” he said.

(Copyright 2011 by CBS San Francisco. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed.)

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  • Jen

    BART is so terrible. How is it possible that other underground systems like the Tube in London who have way more trains and travel to way more locations do no collectively fail like BART does. It’s ridiculous.

  • BART Says Faulty Network Router Caused Massive Monday Night Delays « CBS San Francisco

    […] a network router that tracks train movement throughout the Bay Area Rapid Transit system led to the massive delays on Monday night, BART officials […]

  • mechanic

    Bart is soooo uncool.

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