Tech Report: Bugs Haunt Apple New iOS 5 Users

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Apple iOS5, iPhone, 4S

The Apple iPhone 4S (Apple, Inc.)

LarryMagid01-228 Larry Magid
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SAN FRANCISCO (KCBS) – Users of Apple Inc.’s new iOS5 operating system are reporting a number of problems with the new system, which became available Wednesday as a free update for the iPhone 4 and 3GS, both iPad models and later versions of the iPod Touch.

iOS 5, which comes with the every new Apple device including the new iPhone 4S, seems geared toward making the devices easier to use and includes the iCloud service which syncs up media on multiple devices.

But KCBS Technology Analyst Larry Magid said the rollout isn’t going quite as planned, with several users reporting problems with the system.

”The most common issue that I’ve been reading about is called ‘Error 3200,’ which of course is gibberish, but if you go online and read about it you’ll see that it’s something about Apple servers being overwhelmed because so many people are trying to download the software and they just can’t get through,” said Magid.

KCBS Technology Analyst Larry Magid Comments:

One of the additions to iOS 5 is iMessage, which lets you send texts, photos or videos to other Apple devices over Wi-Fi or your wireless carrier’s data network. That makes it easier to send texts to iPads and other devices that aren’t phones. It also saves you texts, if you’re not on an unlimited text plan.

However, Magid said that it hasn’t been working as billed.

”Just this second I finally got iMessage to work, but all this morning it kept saying it was sending me emails to verify my address, but the emails never came. I finally switched email addresses and it finally came this time,” said Magid. “So I don’t know what’s going on here, but Apple usually has great ‘out of box’ experience, but my experience so far has not been good. I may be getting there, but it has taken me all day, and apparently a lot of other people feel the same way.”

 

(Copyright 2011 by CBS San Francisco. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed.)

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