The Bureau of Automotive Repair said they have seen an uptick in complaints from windshield companies that are operating without a license.
A CBS5 viewer reached out to ConsumerWatch when a windshield company damaged his dashboard after replacing his windshield.
Belmont resident Clifford Quan later discovered the company he had hired “Elite Vision Auto Glass” was not registered with the Bureau of Automotive Repair.
After filing a complaint, Quan said the company refused to repair the damages. The company then shut down leaving him with little recourse.
According to the Bureau of Automotive Repair before hiring a windshield company consumers should always ask for the Automotive Repair Dealer license number and verify its license under the Bureau of Automotive Repair site.
Consumers can also search for a license under the company name. Consumers should also verify that the business has a physical address.
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