FOSTER CITY (CBS 5) — Customers of a Foster City shopping center who had their cars towed on the 4th of July can apply for refunds to cover the cost of their tow.
As CBS 5 ConsumerWatch reported earlier this week, 53 cars were removed from the MarketPlace / Metro Center on the afternoon of the Independence Day holiday. The towing operation infuriated vehicle owners who said they were patronizing stores at the time and had no idea they could be towed.
Shawn Kung of San Jose said he had to pay $435 to get his vehicle back. “They added more charges because it was a holiday,” Kung told ConsumerWatch.
After CBS 5’s story, a spokesperson for Equity Office Properties, which owns the MarketPlace / Metro Center, said the company will consider requests for refunds. Customers must provide proof that they were patronizing MarketPlace businesses at the time they were towed.
Requests for reimbursement should be sent to Allan Shapiro, Metro Center, c/o Equity Office, 2655 Campus Drive, Suite 100, San Mateo, CA 94403.
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