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Systems Restored After Statewide DMV Computer Crash

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A sign at a California Department of Motor Vehicles office. (Robyn Beck/Getty Images)

A sign at a California Department of Motor Vehicles office. (Robyn Beck/Getty Images)

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SAN FRANCISCO (CBS SF) – The California Department of Motor Vehicles was one of several state departments whose computer systems went down Tuesday morning limiting the services available to California motorists.

Computers went down at DMV field offices statewide around 8 a.m. after a problem occurred at the state Office of Technology Services, DMV spokesman Armando Botello said. As of 12:20 p.m., officials said services had returned to normal.

“All DMV services have been restored. Thank you for your patience,” read a tweet from @CA_DMV.

Other state offices affected in some capacity by the technical problems included the Business, Transportation and Housing Agency, the DMV’s umbrella organization; the Department of Consumer Affairs; and the Department of Personnel Administration.

“We’re the worst because we have so many offices and services that people depend on,” Botello said of the DMV.

KCBS’ Margie Shafer Reports:

Visitors to the DMV were still able to take driving tests, and fill out some paperwork by hand, Botello said. Anyone wishing to do business with the DMV by phone was urged to call 1-800-777-0133.

Online services available at dmv.ca.gov are functioning properly.

(Copyright 2012 by CBS San Francisco. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed.)

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