Asiana Crash Victims: ‘We Didn’t Get Any Help” From Airline
(CBS News) – More than a week after the Asiana Airlines Flight 214 crash, the Xu family from China is still recovering some 6,000 miles from home.
Now the entire family is part of a group of 83 passengers preparing to sue Boeing. They are planning a multimillion-dollar lawsuit, focusing on possible mechanical problems with the engine controls, emergency slides and seat belts.
The family was completely dependent on Asiana Airlines in the days following the accident. They had no money, no clothes and no identification papers.
“We didn’t get any help except the 400 (dollars) emergency fee from their side,” said Xu Wen Jung.
Asiana put the survivors up at a hotel, but according to the Xu’s, the airline controlled nearly every aspect of their lives and told them not to speak with the media.
Officials with Asiana turned down a request for an interview, but in a statement said they are doing everything they can to provide the remaining passengers with “medical, lodging, meal, translation and transportation services.”
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