SAN FRANCISCO (KCBS) – A recent audit by the San Francisco City Controller has come down hard on the hiring practices of Muni and the training program of its drivers.
According to auditors, Muni had no accurate count of how many drivers the agency needs, leading to not enough drivers being hired.
The audit found that the lack of hiring drivers is not related to money, as the agency has the positions budgeted. Rather, Muni has not been able to come up with a staffing analysis to show the true number of drivers it needs. That driver shortage led to thousands of missed runs last year.