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ConsumerWatch: Same-Day Delivery Services Helping Traditional Stores Stay Competitive

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SAN FRANCISCO (KPIX 5) – Move over, Amazon and E-Bay, brick-and-mortar stores are getting help providing same-day delivery this holiday season. It’s a strategic move intended to help stores compete with online retailers.

San Francisco’s Stonestown Galleria is one of the first shopping centers in California to offer same-day delivery. Shoppers drop off their purchases at the mall’s Same Day Lounge, and the items are delivered later that day to the customer’s home. The service costs $5.00 or less.

“This just allows it to be a more pleasant experience,” said mall general manager, Cynthia Eichler.

The service is run by Palo Alto based start-up Deliv.

The service also boasts extra security. Eichler said items are stored in a locked room, until the scheduled delivery time.

A new app called Luna is also offering an interesting option for shoppers. Consumers ship their items directly to the delivery service, then schedule a delivery to their home at their convenience.

(TM and © Copyright 2013 CBS Radio Inc. and its relevant subsidiaries. CBS RADIO and EYE Logo TM and Copyright 2013 CBS Broadcasting Inc. Used under license. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed.)

 

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