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BART Touts Quieter Transbay Tube After Repairs, Some Riders Beg To Differ

SAN FRANCISCO (CBS SF) -- BART issued a press release Thursday, saying repairs made during the Transbay Tube shutdown earlier this month reduced noise on the tracks. But passengers are questioning if the tube is really quieter.

"A tremendous amount of work was accomplished during the first shutdown, and we've heard some good feedback from riders about how they have noticed a quieter ride," BART spokesperson Alicia Trost said in the news release.

BART also quoted tweets complimenting the quieter ride through the tube.

Meanwhile, BART riders who spoke to KPIX 5 on Thursday had differing experiences.

"Loud, loud as it was before," said Joe Martins.

Steve McLaren and his wife Martha were heading to Thursday's Giants game from the East Bay.

"Came through the tunnel and it's the first time I ever heard all the screeching sound through there," Steve McLaren said. "And I turned to her and I said 'What's going on here? Is this louder than normal?'"

According to BART, 6,500 feet of rail was replaced in the Transbay Tube. Also, 3 miles of rail on the East Bay bound tube near the Embarcadero Station in San Francisco was ground down for a quieter ride.

The Transbay Tube will be closed again for additional work over Labor Day weekend. BART said the full impact of the changes won't be felt for several months after.

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