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Travel & Outdoors

SAP Center Guide

September 14, 2010 6:20 PM

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HP Pavilion in San Jose. (Christian Petersen/Getty Images)

HP Pavilion in San Jose. (Christian Petersen/Getty Images)

668484davidmcnew SAP Center Guide

credit: David McNew/Getty Images

The SAP Center is an indoor arena located at 525 West Santa Clara Street in San Jose. It is one of Northern California’s premier sports and entertainment venues, opening for the first time in September 1993. The arena is also commonly called “The Shark Tank,” which comes from its primary tenant, the NHL’s San Jose Sharks. It seats 17, 562 for hockey games.

GETTING THERE

Public Transit

SAP Center at San Jose is conveniently located across the street from San Jose Diridon Station. Caltrain provides train service from Diridon Station going north to the Peninsula and San Francisco and south to Gilroy. Please note that the last northbound train departs Diridon Station at 10:30pm on Monday-Saturday and at 9:00pm on Sundays. The last train on Monday-Saturday will be held until 15 minutes after the end of a Sharks game if necessary.

In addition to Caltrain, ACE (Altamont Commuter Express) and Santa Clara VTA (Valley Transit Authority) buses also service Diridon Station.

Driving

Choose your preferred highway below for directions….

Southbound 280 Exit at Bird Avenue. Turn left onto Bird Avenue and continue as it becomes Autumn Street.

Northbound 280 Exit onto Route 87 (Guadalupe Pkwy) northbound. Exit either at Santa Clara Street or Julian Street. Follow the signs directing you to available parking.

Southbound Route 87 Exit at Julian Street. Follow the signs directing you to available parking.

Northbound Route 87 Exit either at Santa Clara Street or Julian Street. Follow the signs directing you to available parking.

Southbound 101 Exit onto Route 87 (Guadalupe Pkwy) then exit at Julian Street. Follow the signs directing you to available parking.

Northbound 101 Exit onto Interstate 280 northbound. Then exit onto Route 87 (Guadalupe Pkwy) northbound. Exit either at Santa Clara Street or Julian Street. Follow the signs directing you to available parking.

Southbound 680 Southbound 680 becomes Interstate 280 northbound. Then exit onto Route 87 (Guadalupe Pkwy) northbound. Exit either Santa Clara Street or Julian Street. Follow the signs directing you to available parking.

Southbound 880 Exit at Coleman Avenue. Turn left onto Coleman Avenue (crossing over the freeway). Proceed on Coleman Avenue to Julian Street or Market Street. Follow the signs directing you to available parking.

Northbound 17 Exit onto Interstate 280 southbound and exit at Bird Avenue. Turn left onto Bird Avenue and continue as it becomes Autumn Street. Follow the signs directing you to available parking.

Parking

There are over 6,000 parking spaces located within a ½ mile radius of the SAP Center at San Jose. Approximately 1500 spaces are located on-site in the large parking lot next to the building with entry from either Santa Clara or Julian Streets. There are another 500 spaces in the lots less than one block from the building off Santa Clara Street at Autumn, Montgomery and Cahill Streets. There are many other parking lots located throughout the area, usually opening 2.5 hours prior to the scheduled start time of the event. The charge for parking ranges from $10-$20 for most events.

Click Here for a map of parking lots adjacent to SAP Center.

hppavilioninterior2 SAP Center Guide

credit: Christian Petersen/Getty Images

TICKETS & SEATING

SAP Center seats 17,562 for hockey games.

While attending Sharks games, fans can buy tickets to future events at the Tickets South location through the end of the first intermission.  Fans can buy tickets the day of an event at the Tickets North location, beginning two hours prior to the start of the event until the event begins.

The SAP Center Ticket Office’s regular hours are Monday through Friday, 10:00am – 3:00pm. On weekends, the Ticket Office is open as required for event schedule. The SAP Center ticket office is located at the corner of Autumn and Santa Clara streets.

To charge tickets by phone in Northern California, call:
408-998-TIXS (8497) San Jose
415-421-TIXS (8497) San Francisco
510-625-TIXS (8497) Oakland/East Bay
707-528-TIXS (8497) Santa Rosa
916-649-TIXS (8497) Sacramento
209-485-TIXS (8497) Fresno

The Sharks seating and pricing chart is a good place to start to find the best seats for the game.

NO-NO’s

Everyone has to play by the rules – here are the ones specific to watching games at SAP Center:

-          No alcohol may be brought into SAP Center, nor consumed in any of the HP Pavilion parking lots.

-          No animals allowed in SAP Center other than animals that are certified “Service Dogs”

-          No use of camera equipment may infringe upon the comfort, safety or convenience of fellow guests

-          No cans, bottles, “Thermos” type containers and hard-sided coolers are allowed in the building.

-          No laser pointers or noisemakers are permitted.

-          No smoking is permitted anywhere inside the facility.

-          No strollers or baby carriers are permitted.

-          No throwing objects in the stands or onto the ice and no trespassing on the ice.

-          No audio or video recording is permitted.

FOOD & DRINK

There are 12 permanent locations, plus 12 portable stands throughout the Concourse and Club Level, with a variety of food and beverages, including Round Table Pizza, Tied House, Smoke Tiki BBQ, Una Mas, Tengu Sushi and Cabato’s.  See a full list of concessions at SAP Center »

In addition, guests can enjoy the casual elegance of The Grill at SAP Center before attending sporting events or concerts. Chef Craig Coe has created a “Contemporary American” menu, infusing cooking techniques from cultures throughout the world, prepared with an American interpretation. To compliment the menu, The Grill offers an exciting selection of wines, microbrews, mixed drinks and non-spirited beverages. This 300-seat restaurant is open to all ticket holders prior to the San Jose Sharks Ice Hockey Games and Major Concerts. It is located on the Club Level and is easily accessible via the entrance on Santa Clara Street, next to the Sharks Store.  Click Here to view a menu.

PRE-GAMING

Sorry tailgaters, but unfortunately, tailgating in the SAP Center parking lots is prohibited per San Jose City Ordinance. Violators will be cited and fined for having an open BBQ flame or open container of alcohol.

The good news is that there are plenty of nearby watering holes, restaurants and other locales for fans to gather before the game which are walking distance to the arena.

hppavilioninterior SAP Center Guide

credit: Jed Jacobsohn/Getty Images

AT THE ARENA

General Information:

Information Desks are located on the Concourse Level at the North and South entrances.

First Aid: First Aid is located on the Concourse Level, near the Santa Clara Street entrance marked by the international first aid symbol (across from Section 102). An Emergency Medical Technician is on duty at every event.

Restrooms: Five men’s and five women’s restrooms serve the upper and lower seating areas on the Concourse Level. The building’s restroom facilities significantly exceed industry standards.

Souvenirs: There are numerous souvenir points of sale at Concourse and Club Level concession stands, including a full-line Sharks merchandise store located near the Santa Clara Street entrance. The store is open during Sharks games, as well as Monday through Saturday, 11 a.m.-5 p.m.

Telephones: Pay phones are located throughout the Concourse and Club Levels. For hearing-impaired guests, there are two TDD (Telephone Device for the Deaf) pay phones provided, one on each side of the Concourse Level by the main staircases.

Television Monitors: Multiple TV monitors are located throughout the Concourse and Club Levels and at the concession stands.

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