Customer service problems at Virgin America started several months ago when it installed a new reservation system in October. But more than two months after CBS 5 ConsumerWatch reported on the issue, the problems still persist.
Hours: Sun to Fri – 10 a.m. – 4:30 p.m. Price: Free For millions of air travelers, the airport experience can be a stressful game of hurry up and wait. Not at the San […]
This week, new rules issued by the Department of Transportation will go into effect that will further protect passenger rights.
Last month, the airport announced it had landed its first overseas flight in five years – nonstop service to Japan. Now, the airport is hoping to build on that momentum with even more overseas flights, especially to Asia.
A new reservation system at Virgin America has created monumental headaches for the airline and its passengers.
Mineta San Jose International, which just last week was named the loneliest airport for Thanksgiving travel, is pulling out all the stops to attract more flights and passengers.
Labor Day may be the unofficial end of summer, but it’s also the very beginning of the cheapest time of the year to fly.
Airlines have been reluctant to refund the federal taxes collected illegally after the partial shutdown of the Federal Aviation Administration.
A review of popular job websites like Monster.com, Careerbuilder.com, and Craigslist.org found hundreds of employers specifically seeking applicants who are “currently employed” or recently employed.
The major American airlines are adding insult to injury, raising fares even while thousands of stranded passengers struggle to get home after last weekend’s big blizzard.