With the travel season underway, more and more passengers are getting frustrated with added airline fees. From baggage to wireless signal access, last year the airline industry reported revenue of $22 billion from a la cart fees.
Airline passengers have no shortage of things to complain about, but the accuracy of the luggage scales at the three bay area airports isn’t one of them, according to the county officials responsible for checking those devices.
The Department of Transportation reports more than 2 million passengers filed claims for mishandled luggage last year. But new rules now offer more protection.