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Baggage

Baggage Claim

United Airlines’ Carry-On Crackdown: Biggest SFO Airline Wants Smaller Bags

It’s the biggest airline at San Francisco International, but it wants your bags to get smaller, in what may be the start of another baggage restriction trend.

03/04/2014

Security officers at San Francisco International Airport (David Paul Morris/Getty Images)

ConsumerWatch: Adding Up All Those Airline Fees

With the travel season underway, more and more passengers are getting frustrated with added airline fees. From baggage to wireless signal access, last year the airline industry reported revenue of $22 billion from a la cart fees.

KPIX 5–06/06/2011

Travelers at the Mineta San Jose International Airport (Mineta San Jose)

ConsumerWatch: Local Airport Luggage Scales Get High Marks For Accuracy

Airline passengers have no shortage of things to complain about, but the accuracy of the luggage scales at the three bay area airports isn’t one of them, according to the county officials responsible for checking those devices.

KPIX 5–04/29/2011

(Sebastien Nogier/AFP/Getty Images)

ConsumerWatch: New Baggage Rules Offer Travelers More Protection

The Department of Transportation reports more than 2 million passengers filed claims for mishandled luggage last year. But new rules now offer more protection.

CBS San Francisco–11/17/2010