A computer failure has crippled the emergency dispatch center for the Brentwood and Antioch area.
Business officially opened Tuesday morning at health insurance exchange call centers in California, under President Obama’s health care overhaul.
Starting Tuesday, more than 160 customer service agents in a Concord warehouse will be fielding calls from prospective enrollees in the state’s new health care exchange under the federal Affordable Care Act of 2010.
Overworked emergency dispatchers in San Jose are on the brink of getting some relief, with the addition of nearly one dozen new colleagues.
The company on Tuesday cited the high cost of living and doing business in California as the reason behind its decision to shut down the call centers in Sacramento, Livermore and Morgan Hill at the end of November.
During the 1970s, calls came in almost daily to late gay rights activist Harvey Milk’s Castro Camera store in San Francisco from youth struggling to come to terms with their sexuality.