Call

A Comcast call center in Sacramento. (CBS)

Comcast ‘Embarrassed’ By Employee’s Behavior During Service Cancellation Call With San Francisco Customer

Cable and Internet giant Comcast is apologizing after a tech-savvy San Francsico customer posted eight minutes of telephone conversation online in which he tried repeatedly to get a customer service representative to disconnect his service.

07/15/2014

PITTSBURGH, PA - MAY 6: Brandon Crawford #35 of the San Francisco Giants slides safely into first base in front of Ike Davis #15 of the Pittsburgh Pirates during the second inning on May 6, 2014 at PNC Park in Pittsburgh, Pennsylvania. (Photo by Joe Sargent/Getty Images)

Giants Fall To Pirates After Reviewed Play In 9th Inning

Starling Marte was called out, then ruled safe on a replay review with two outs in the bottom of the ninth inning, lifting the Pittsburgh Pirates over San Francisco 2-1 Tuesday night and ending the Giants’ six-game winning streak.

05/06/2014

(Christopher Furlong/Getty Images)

Veterinarian House-Calls Making Pet Care Easier For San Franciscans

In a city with more dogs than children, San Franciscans can find it challenging to find a veterinarian when they need one.

04/14/2014

Police Sirens

Threatening Call Forces Evacuation Of Mt. Diablo High School

Students at Mt. Diablo High School in Concord were evacuated Thursday because of a possible threat, according to Mt. Diablo Unified School District personnel.

05/09/2013

(Asif Hassan/AFP/Getty Images)

Suit Seeks Overtime For Answering Calls, Scanning Emails After Hours

Does scanning emails and answering calls from bosses on your smartphone after hours constitute work that should be compensated? A lawsuit winding its way through federal court in Chicago says that it does.

02/07/2013

A Comcast call center in Sacramento. (CBS)

ConsumerWatch: What Are Your Rights For Service Call No-Shows?

A growing number of doctors, therapists and other professionals are now charging clients who fail to show up for appointments, but what can you do if you get stuck waiting for a delivery or repair and the person doesn’t show up?

01/08/2013

Oakland police cruisers (CBS)

Oakland School Locked Down After Threats Against Students

A lockdown at an Oakland elementary school was lifted Friday morning after police determined there was not a threat from a caller who said a shooting was going to happen, a school district spokesman said.

12/21/2012

Mom Talks to Jailed Daughter in Iran

One of three California hikers jailed in Iran was allowed to call her mother on the phone briefly this week.

08/05/2010

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