Comcast

Comcast Outage Caused Some Giants Fans To Miss Game 1 Of NLCS

Some fans of the San Francisco Giants hoping to watch the team face the St. Louis Cardinals in Game 1 of the NLCS on Saturday may have been out of luck if they are a Comcast subscriber.

10/11/2014

A Comcast call center in Sacramento. (CBS)

Comcast ‘Embarrassed’ By Employee’s Behavior During Service Cancellation Call With San Francisco Customer

Cable and Internet giant Comcast is apologizing after a tech-savvy San Francsico customer posted eight minutes of telephone conversation online in which he tried repeatedly to get a customer service representative to disconnect his service.

07/15/2014

Netflix Headquarters

Netflix, Comcast Reach Deal To Assure Smooth Streaming

Netflix has reached a deal with Comcast to ensure that its TV shows and movies are streamed smoothly to households.

02/23/2014

roku-logo-tag100x30-01

Larry Magid: Roku Adds Showtime To List Of Channels, But Can Everybody Watch?

Our technology analyst says Roku is adding Showtime to their expanding list of channels, but that if you subscribe to Comcast for cable, the service won’t work.

02/18/2014

KCBS' Stan Bunger and other Comcast e-mail users awoke to hundreds of e-mails in their inboxes after hackers gained access to 34 of the company's servers. (Stan Bunger/CBS)

Hackers Break Into Comcast E-Mail Servers

Some Comcast e-mail users are seeing the apparent aftermath of a reported hacking incident that resulted in dozens of the broadband giants’s e-mail servers being compromised.

02/13/2014

A Comcast call center in Sacramento. (CBS)

New Comcast Platform Saves TV Shows Online

Comcast Corp., which provides service to many Bay Area homes and is the nation’s largest cable TV provider, is rolling out a new TV platform that does away with the hard drive and saves your TV shows online.

06/12/2013

A Comcast call center in Sacramento. (CBS)

ConsumerWatch: What Are Your Rights For Service Call No-Shows?

A growing number of doctors, therapists and other professionals are now charging clients who fail to show up for appointments, but what can you do if you get stuck waiting for a delivery or repair and the person doesn’t show up?

01/08/2013

A Comcast call center in Sacramento. (CBS)

Comcast Closing Bay Area, Sacramento Call Centers; 1,000 Jobs Lost

The company on Tuesday cited the high cost of living and doing business in California as the reason behind its decision to shut down the call centers in Sacramento, Livermore and Morgan Hill at the end of November.

09/25/2012

(Robert Sullivan/AFP/Getty Images)

Tech Report: Netflix Accuses Comcast Of Unfair Business Practices

Netflix’s CEO is accusing Comcast of net neutrality violations and unfair business practices because of not capping streaming video use for customers who use a new Xbox service.

04/23/2012

Netflix envelopes (Photo by Justin Sullivan/Getty Images)

Tech Report: Comcast Set To Launch Netflix Competitor

KCBS Technology Analyst Larry Magid said Netflix has a new competitor in the video subscription service market.

02/21/2012

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