Comcast ‘Embarrassed’ By Employee’s Behavior During Service Cancellation Call With San Francisco Customer
Cable and Internet giant Comcast is apologizing after a tech-savvy San Francsico customer posted eight minutes of telephone conversation online in which he tried repeatedly to get a customer service representative to disconnect his service.
Netflix has reached a deal with Comcast to ensure that its TV shows and movies are streamed smoothly to households.
Our technology analyst says Roku is adding Showtime to their expanding list of channels, but that if you subscribe to Comcast for cable, the service won’t work.
Some Comcast e-mail users are seeing the apparent aftermath of a reported hacking incident that resulted in dozens of the broadband giants’s e-mail servers being compromised.
Comcast Corp., which provides service to many Bay Area homes and is the nation’s largest cable TV provider, is rolling out a new TV platform that does away with the hard drive and saves your TV shows online.
A growing number of doctors, therapists and other professionals are now charging clients who fail to show up for appointments, but what can you do if you get stuck waiting for a delivery or repair and the person doesn’t show up?
The company on Tuesday cited the high cost of living and doing business in California as the reason behind its decision to shut down the call centers in Sacramento, Livermore and Morgan Hill at the end of November.
Netflix’s CEO is accusing Comcast of net neutrality violations and unfair business practices because of not capping streaming video use for customers who use a new Xbox service.
KCBS Technology Analyst Larry Magid said Netflix has a new competitor in the video subscription service market.
Time Warner said it has lost 130,000 cable subscribers in its last fiscal quarter. This comes as the industry is becoming increasingly concerned with people cutting the cord to cable.