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Complaints

Many San Francisco Residents Complain About AT&T Utility Boxes

They have complained the boxes are unsightly, an eyesore, and too large for their streets.

01/15/2014

Casket. (AP)

17 Bodies Removed From Modesto Funeral Home After Complaints

Officials say 17 bodies have been removed from a Modesto funeral home after complaints the home was taking too long to cremate the bodies.

05/18/2013

(ADRIAN DENNIS/AFP/Getty Images)

Some Napa Residents Upset About Upcoming Bottle Rock Music Festival

Not everyone in the city of Napa is happy about the upcoming Bottle Rock Music & Arts Festival, which is bringing some of the biggest acts in music to the North Bay.

05/01/2013

wrinkly dogs

ConsumerWatch: How To Pick A Pet Food

The F.D.A. has been looking into scores of complaints from dog owners who say their animals got sick after eating Beneful dog food. The agency said, while it generally does not comment on an open investigation, it has seen a spike in complaints since January after several media reports about the dog food.

04/29/2013

(Insomniac Events)

Noisy Rave Event At Oakland O.co Coliseum Draws Widespread Complaints

An Alameda County supervisor is demanding a review of policies and procedures after a bass-thumping, music-reverberating rave at the O.co Coliseum literally shook some of her constituents awake late Saturday night and early Sunday morning.

10/01/2012

Visa credit cards

ConsumerWatch: Government Launches Credit Card Complaint Database

The government is launching an online database of complaints about credit cards. The public can see what types of complaints people have filed against any bank that issues credit cards.

06/19/2012

Artist's conception of a planned arena for the Golden State Warriors on Piers 30-32 on San Francisco's Embarcadero. (Golden State Warriors)

KCBS Cover Story: Some SF Residents Oppose Warriors Move

A San Francisco resident has written an open letter to Mayor Ed Lee and said he would rather turn Piers 30 and 32 into open space.

06/06/2012

Virgin America

ConsumerWatch: Customer Service Headaches Continue At Virgin America

Customer service problems at Virgin America started several months ago when it installed a new reservation system in October. But more than two months after CBS 5 ConsumerWatch reported on the issue, the problems still persist.

02/24/2012

Laguna Honda Hospital and Rehabilitation Center

Neighbors Fed Up With Laguna Honda Air Conditioner Hum

A battle is heating up in San Francisco over the air conditioning unit at the new Laguna Honda Hospital.

12/29/2011

Virgin America

ConsumerWatch: Virgin America Customers Complain About Reservation Issues

A new reservation system at Virgin America has created monumental headaches for the airline and its passengers.

12/20/2011

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