Visa credit cards

ConsumerWatch: Government Launches Credit Card Complaint Database

The government is launching an online database of complaints about credit cards. The public can see what types of complaints people have filed against any bank that issues credit cards.


Artist's conception of a planned arena for the Golden State Warriors on Piers 30-32 on San Francisco's Embarcadero. (Golden State Warriors)

KCBS Cover Story: Some SF Residents Oppose Warriors Move

A San Francisco resident has written an open letter to Mayor Ed Lee and said he would rather turn Piers 30 and 32 into open space.


Virgin America

ConsumerWatch: Customer Service Headaches Continue At Virgin America

Customer service problems at Virgin America started several months ago when it installed a new reservation system in October. But more than two months after CBS 5 ConsumerWatch reported on the issue, the problems still persist.


Laguna Honda Hospital and Rehabilitation Center

Neighbors Fed Up With Laguna Honda Air Conditioner Hum

A battle is heating up in San Francisco over the air conditioning unit at the new Laguna Honda Hospital.


Virgin America

ConsumerWatch: Virgin America Customers Complain About Reservation Issues

A new reservation system at Virgin America has created monumental headaches for the airline and its passengers.


San Jose's Western Trailer Park (CBS)

Complaints Mount Against Living Conditions At San Jose Trailer Park

Tenants have complained about raw sewage and that the owners have not properly addresses their concerns.


In-N-Out Sign Looms Over An Unhappy San Carlos Neighborhood

In-N-Out Burger Sign Looms Large Over San Carlos Neighborhood

SAN CARLOS (CBS SF) – Call it a sign of the times. Despite the success of a new business in a weak economy, people in one city are not happy with their popular new neighbor. […]


A San Jose Police patrol car. (CBS)

San Jose Police Auditor, Mexican Consulate To Meet Over Complaints

San Jose’s independent police auditor and the consul general of Mexico signed a memo of understanding Wednesday to promote outreach to the Mexican community.

CBS San Francisco–01/14/2011

Bed Bug Complaints Soar In San Francisco

Bedbug Complaints Soar In San Francisco

South of Market hotels appear to have been hit especially hard by a recent bed beg infestation, and as KCBS’ Bob Melrose reports, the recent heat wave is taking a fair share of the blame.