Consumer Watch

A T-Mobile store in Glendale, California, on August 1, 2014. (Robyn Beck/AFP/Getty Images)

Unauthorized Charges On Cell Phone Bills Prove Difficult To Reverse

Finding an unauthorized charge on your phone bill is easy – all you have to do is scan the bill. But some Sprint customers say getting those charges to stop is almost impossible, even after bringing them to Sprint’s attention.

02/17/2015

(credit: Thinkstock)

Credit Freeze: The Best Way To Prevent Identity Thieves From Opening Credit In Your, Or Your Child’s Name

It’s called a credit freeze or security freeze and it’s the number one tool to prevent crooks from opening a credit account in your — or your child’s — name. Trouble is, not many people are using it.

02/04/2015

ATM money

Specialty Consumer Reports You May Not Know About

SAN FRANCISCO (CBS SF) — You’ve heard of your credit report, but a Call Kurtis Investigation has learned there are dozens of reports about you, you probably don’t know about. A couple from Antelope didn’t […]

02/02/2015

Photo Credit Thinkstock

Gift Ideas For Do-Gooders That Want To Give Back This Holiday Season

Everyone has do-gooder on their gift list, that special someone who always thinks of others before themselves. But sometimes the rest of us…you know who you are…need a gift that will put us on the ‘nice list’ too. Either way we have the gift guide for you.

12/22/2014

Steak

Holiday Gift Ideas For The Foodie On Your List

Everyone has a food fan or two to buy gifts for this holiday season, but if you’re not a foodie, than these folks can be some of the hardest people to shop for. So…we compiled a list of a few foodie favorites, some for the serious cook and some just for fun.

12/15/2014

2014's Hottest Gifts And Toys

Holiday Gift Guide For Techies

Gift ideas for the techies on your list this season.

12/08/2014

(Covered California)

Covered California Insurers Promoting Bogus Doctor Lists According To State Investigation

A new state investigation confirmed that health insurance companies have been promoting bogus lists of doctors available in their Covered California health plans for months.

11/23/2014

(CBS SF)

Californians Reconsidering Earthquake Insurance After Napa Quake

Only 10 percent of Californians buy earthquake insurance. Some say it’s too expensive, while others say they don’t think need it. But the damage from the Bay Area’s largest quake in a quarter century has many reconsidering.

08/26/2014

(CBS)

ConsumerWatch: Unlicensed Windshield Replacement Companies

Replacing a windshield seems easy enough. But, according to the Bureau of Automotive Repair there’s been an uptick on windshield companies operating without a license.

05/28/2012

(CBS)

ConsumerWatch: Belmont Man’s Car Damaged By Windshield Repair Company

The Bureau of Automotive Repair said they have seen an uptick in complaints from windshield companies that are operating without a license. A CBS5 viewer reached out to ConsumerWatch when a windshield company damaged his […]

05/28/2012

more