ConsumerWatch

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Credit Freeze: The Best Way To Prevent Identity Thieves From Opening Credit In Your, Or Your Child’s Name

It’s called a credit freeze or security freeze and it’s the number one tool to prevent crooks from opening a credit account in your — or your child’s — name. Trouble is, not many people are using it.

02/04/2015

Baggage Claim

TSA Making Changes On How It Searches Luggage With ‘TSA Cares’ Program

The Transportation Security Administration will make chances about how it searches passengers’ luggage, following a KPIX 5 investigation.

02/03/2015

ATM money

Specialty Consumer Reports You May Not Know About

SAN FRANCISCO (CBS SF) — You’ve heard of your credit report, but a Call Kurtis Investigation has learned there are dozens of reports about you, you probably don’t know about. A couple from Antelope didn’t […]

02/02/2015

GeriJoy Virtual Pet

ConsumerWatch: Seniors Get Help From Virtual Animated Pets Backed By Human Caregivers

A Bay Area startup has developed an elder-care computer system that features an adorable animated avatar masking a real live human caretaker.

01/30/2015

(Getty Images)

Is Pizza As Bad For Kids As Sugary Drinks?

A new study finds kids and teens are getting more calories from pizza than anything else they eat — besides dessert.

01/19/2015

(CBS)

Santa Cruz Company Says Competitors Are Stealing Their ID, Cold Calling Customers With Bogus Offers

Officials in Santa Clara county say duct cleaning companies using a variety of names are cold-calling homeowners and offering $49 cleanings that turn out to be way more expensive. In addition, officials say, the companies are falsely claiming affiliations with highly-rated businesses in the area.

01/15/2015

(Getty Images)

Useful Tools To Stop Robocalls And Telemarketers

Lots of people on the National Do Not Call Registry complain they still receive unwanted calls from Robocallers and telemarketers. Here are a few easy tools to cut down on annoying calls in 2015.

01/02/2015

(Koichi Kamoshida/Bloomberg via Getty Images)

More Carmakers Agreeing To Do Airbag Fixes, But Replacement Parts Not Always Available

Three automakers have now agreed to nationwide airbag recalls and more replacement parts are being made, but auto industry analysts say fixing all the defective vehicles could take years.

12/30/2014

A healthcare reform specialist helps people select insurance plans at the free Affordable Care Act (ACA) Enrollment Fair at Pasadena City College on November 19, 2013 in Pasadena, California. The event, sponsored by the Chamber of Commerce and the Los Angeles Association of Health Underwriters, offers one-on-one sessions with insurance experts certified by Covered California to help people enroll for healthcare coverage under the ACA. (Photo by David McNew/Getty Images)

New Laws In 2015 Could Fix Issues Facing Covered California

From too few doctors, to state regulators who weren’t enforcing the law, the set backs and successes of the state’s health care exchange have been the topic of many ConsumerWatch reports this year. Now, the new laws in the New Year could fix some of the most significant issues facing Covered California. Julie Watts reports.

12/30/2014

Sal Meola

ConsumerWatch: Big Box Stores May Not Cover Shipping Damage — Even When They Deliver

When you buy an appliance and the store offers to deliver it, you might expect they’ll take responsibility for any damage. But, as Julie Watts found out, it’s not always that simple.

12/26/2014

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