Customer Satisfaction

Dismal Earnings Report Expected From Los Gatos-Based Netflix

Netflix has learned some hard lessons about customer service and safisfaction as the Los Gatos-based company prepares to release some dismal 3rd quarter earnings.

10/22/2011

AT&T Park

About The Bay: Spotty Cell Service Ironic At AT&T Park

After AT&T spent $52 million for naming rights, it stands to reason that they’d want their own product to work well at the ballpark.

CONNECT WITH KCBS–04/25/2011

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