BART Customer Satisfaction At 20-Year LowBART customer satisfaction is at a 20-year low according to a new survey of riders.
BART Customer Satisfaction Drops 10% In 3 Years, Riders Worry About Crowded Cars, CleanlinessBay Area Rapid Transit is looking to improve service after numbers released Thursday from a recent revealed customer satisfaction with the transportation service has fallen.
Dismal Earnings Report Expected From Los Gatos-Based Netflix Netflix has learned some hard lessons about customer service and safisfaction as the Los Gatos-based company prepares to release some dismal 3rd quarter earnings.
About The Bay: Spotty Cell Service Ironic At AT&T ParkAfter AT&T spent $52 million for naming rights, it stands to reason that they'd want their own product to work well at the ballpark.

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