Customer Satisfaction

BART Customer Satisfaction Drops 10% In 3 Years, Riders Worry About Crowded Cars, CleanlinessBay Area Rapid Transit is looking to improve service after numbers released Thursday from a recent revealed customer satisfaction with the transportation service has fallen.
Dismal Earnings Report Expected From Los Gatos-Based Netflix Netflix has learned some hard lessons about customer service and safisfaction as the Los Gatos-based company prepares to release some dismal 3rd quarter earnings.
About The Bay: Spotty Cell Service Ironic At AT&T ParkAfter AT&T spent $52 million for naming rights, it stands to reason that they'd want their own product to work well at the ballpark.

More From CBS San Francisco

Music's Biggest Night
Your Bay Area Guide To Valentine's Day

Listen Live