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Comcast Goes Into Damage Control Mode After Widespread West Coast Service Outage

Comcast was in explain-and-apologize mode after a widespread outage hit customers in the Seattle and San Francisco areas Monday night.

06/02/2015

A Comcast call center in Sacramento. (CBS)

Comcast Users Report Widespread Outage In San Francisco Bay Area, Seattle

Comcast customers reported a widespread service outage lasting up to an hour or more in the San Francisco and Seattle areas Monday night by taking to Twitter to voice their displeasure with the TV and internet service provider.

06/01/2015

Netflix

Netflix Users Freaking Out Over Rumors Of 3rd Party Ads Coming To Streaming Service

Netflix users have been freaking out Monday over rumors that the streaming content service will begin testing third party advertisements while movies and shows play.

06/01/2015

Utility workers repair a power line. (Justin Sullivan/Getty Images)

Balloon Causes San Francisco Power Outage That Affected 9,000 People In Fisherman’s Wharf, North Beach Neighborhoods

A helium balloon is to blame for thousands of residents and businesses losing power in San Francisco’s Fisherman’s Wharf and North Beach neighborhoods Monday afternoon, according to PG&E.

05/18/2015

A cable car passes by Wells Fargo bank branch in San Francisco, California.  ( Justin Sullivan/Getty Images)

Wells Fargo Sued, Accused Of Opening Accounts Without Customer Knowledge

A Wells Fargo customer is suing the bank, accusing it of deceiving customers by giving them new accounts and credit cards without their knowledge.

05/05/2015

Citing Economic Downturn, NBC Universal Cuts 2009 Budget By 3 Percent

Paying Customers Allowed To Watch NBC Live Online In 10 Markets; San Francisco Included

Television viewers in 10 U.S. markets are now able to watch their local NBC stations live on computers and mobile devices– if you’re a paying customer of a TV provider.

02/18/2015

Power Outage

Power Outages Affecting Thousands Of Customers In 3 Bay Area Neighborhoods

Three separate power outages throughout the Bay Area Sunday has impacted a total of more than 7,000 customers, a PG&E spokesman said.

02/15/2015

A notice for Costco customers in Gilroy who may have been exposed to the measles. (CBS)

Gilroy Costco Customers May Have Been Exposed To Measles

Customers at a Costco store in Gilroy may have been exposed to measles.

01/25/2015

PG&E crews working to restore power as outages spread across Northern California. (courtesy: @PGE4Me)

Outages Keep PG&E Crews Working Into The Night; More Than 30,000 Bay Area Homes Still In The Dark

As of 8 p.m. Tuesday, around 170,000 customers had been impacted by power outages throughout the region, with an estimated 31,000 customers still without service

12/30/2014

Power Outage

Power Restored To Over 3,000 PG&E Customers In American Canyon, Vallejo Following Outage

Power has been restored to more than 3,000 PG&E customers in American Canyon and Vallejo Sunday but the cause of the outage is still unknown, a PG&E spokeswoman said.

11/23/2014

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