Dana Howard

A healthcare reform specialist helps people select insurance plans at the free Affordable Care Act (ACA) Enrollment Fair at Pasadena City College on November 19, 2013 in Pasadena, California. The event, sponsored by the Chamber of Commerce and the Los Angeles Association of Health Underwriters, offers one-on-one sessions with insurance experts certified by Covered California to help people enroll for healthcare coverage under the ACA. (Photo by David McNew/Getty Images)

New Laws In 2015 Could Fix Issues Facing Covered California

From too few doctors, to state regulators who weren’t enforcing the law, the set backs and successes of the state’s health care exchange have been the topic of many ConsumerWatch reports this year. Now, the new laws in the New Year could fix some of the most significant issues facing Covered California. Julie Watts reports.

12/30/2014

(Covered California)

Covered California Awards Millions In No-Bid Health Pacts

The race to meet federal deadlines meant millions of dollars in no-bid contracts by the California health insurance exchange, a new investigative report reveals. Officials with Covered California, however, are defending the decisions that were made.

10/13/2014

(CBS SF)

Bay Area Family Satisfied With Covered California, Location May Play Role

For months, KPIX 5 ConsumerWatch has investigated dozens of complaints from people on Covered California. A Contra Costa County family describes their positive experience on the insurance exchange.

07/09/2014

(CBS SF)

Covered California May Not Keep Track Of Complaints From Consumers

The exchange has insisted it is working to fix problems, but KPIX 5 ConsumerWatch has found that Covered California may not even realize the scope of what needs to be fixed since the agency isn’t actually tracking complaints.

07/02/2014

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