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Dana Howard

(CBS SF)

Bay Area Family Satisfied With Covered California, Location May Play Role

For months, KPIX 5 ConsumerWatch has investigated dozens of complaints from people on Covered California. A Contra Costa County family describes their positive experience on the insurance exchange.

07/09/2014

(CBS SF)

Covered California May Not Keep Track Of Complaints From Consumers

The exchange has insisted it is working to fix problems, but KPIX 5 ConsumerWatch has found that Covered California may not even realize the scope of what needs to be fixed since the agency isn’t actually tracking complaints.

07/02/2014

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