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Department of Managed Health Care

(CBS SF)

Covered California May Not Keep Track Of Complaints From Consumers

The exchange has insisted it is working to fix problems, but KPIX 5 ConsumerWatch has found that Covered California may not even realize the scope of what needs to be fixed since the agency isn’t actually tracking complaints.

07/02/2014

(CBS SF)

State Investigating Flawed Covered California Doctor Lists From Insurers

For months, KPIX 5 ConsumerWatch has been investigating consumer complaints about Covered California insurance policies. The months long investigation uncovered everything from too few doctors to complaints of insurance bait and switch.

06/24/2014

(CBS SF)

State Investigating Covered California Insurers After KPIX 5 Reports On Customers Not Finding Doctors

State regulators are investigating whether two large insurance companies, Anthem Blue Cross and Blue Shield of California, may have broken state laws by misleading customers who signed up for their plans through Covered California.

06/20/2014

(CBS SF)

Lawmaker May Crack Down On Flawed Doctor Lists On Covered California

A state lawmaker said a fix is needed to address the inaccurate provider lists offered by some of the insurance companies selling insurance on Covered California, the state’s insurance exchange.

02/27/2014

Kaiser Permanente

California Slaps Kaiser Permanente With $4 Million Fine Over Mental Health Coverage

State officials have fined Kaiser Permanente $4 million, alleging the health care giant failed to provide adequate mental health services.

06/26/2013

California Moves To Control Health Insurance Rates

A California legislative committee on Wednesday narrowly approved a bill that would give state officials the power to reject proposed health insurance rate increases, but even some supporters said it will need major changes to survive.

CBS San Francisco–07/06/2011

California Bill Targets Excess Health Insurance Rates

A bill that would allow state officials to reject rate increases proposed by health insurers is under intense lobbying pressure as it faces a key committee vote this week.

CBS San Francisco–07/05/2011

California Assembly Approves Regulation Of Health Insurance Rates

Democrats in the California Assembly on Thursday narrowly approved giving state regulators the power to reject rate hikes proposed by health insurers, voting after Republican lawmakers walked out of the chamber in protest.

CBS San Francisco–06/02/2011

Woodland Hills, Calif. offices of Anthem Blue Cross. (David McNew/Getty Images)

Calif. Regulator: Blue Cross Rate Hike Unreasonable

Double-digit rate hikes for 120,000 Anthem Blue Cross health insurance policyholders will take effect Sunday.

CBS San Francisco–04/29/2011

Cindy Ehnes, California Department of Managed Health Care Director

California Health Care Chief To Keep Close Eye On Insurers

California’s top health care administrator has vowed to track the actions of insurers because of the new law on health care reform.

CONNECT WITH KCBS–02/23/2011