Insurance exchange

A healthcare reform specialist helps people select insurance plans at the free Affordable Care Act (ACA) Enrollment Fair at Pasadena City College on November 19, 2013 in Pasadena, California. The event, sponsored by the Chamber of Commerce and the Los Angeles Association of Health Underwriters, offers one-on-one sessions with insurance experts certified by Covered California to help people enroll for healthcare coverage under the ACA. (Photo by David McNew/Getty Images)

New Laws In 2015 Could Fix Issues Facing Covered California

From too few doctors, to state regulators who weren’t enforcing the law, the set backs and successes of the state’s health care exchange have been the topic of many ConsumerWatch reports this year. Now, the new laws in the New Year could fix some of the most significant issues facing Covered California. Julie Watts reports.

12/30/2014

(CBS SF)

Bay Area Family Satisfied With Covered California, Location May Play Role

For months, KPIX 5 ConsumerWatch has investigated dozens of complaints from people on Covered California. A Contra Costa County family describes their positive experience on the insurance exchange.

07/09/2014

(CBS SF)

Covered California May Not Keep Track Of Complaints From Consumers

The exchange has insisted it is working to fix problems, but KPIX 5 ConsumerWatch has found that Covered California may not even realize the scope of what needs to be fixed since the agency isn’t actually tracking complaints.

07/02/2014

(Covered California)

Grace Period For Covered California Signups To End Friday

Friday will be the end of the grace period to get health insurance starting Jan. 1 for consumers who were frustrated in their attempts to sign up by Monday’s deadline.

12/24/2013

(Covered California)

Covered California Struggles With Heavy Volume As Deadline Arrives

The agency overseeing California’s health insurance exchange offered a bit of breathing room for consumers who tried but failed to meet Monday’s deadline for coverage starting in the new year, as its website and call centers were overwhelmed by last-minute demand.

12/23/2013

(Covered California)

Covered California Health Exchange Has Processed 16K Applications

Officials with California’s health insurance exchange say more than 16,300 applications were processed during the marketplace’s first five days of operation.

10/08/2013

(CBS)

12 Insurance Plans Join California Health Exchange

Twelve health insurance companies have signed contracts to offer coverage through California’s new exchange as part of the federal health care law.

08/07/2013

(CBS)

Aetna To Stop Selling Individual Health Insurance Plans In Calif.

Aetna Inc. will stop selling individual health insurance policies in California next month, just weeks after opting out of the exchange that is being established as part of the national health care reforms, a state regulator said Tuesday.

06/18/2013

Governor Arnold Schwarzenegger. (David McNew/Getty Images)

Schwarzenegger Signs Major Health Care Bills

Gov. Arnold Schwarzenegger has signed seven major health care-reform bills, including legislation establishing an insurance exchange that will allow consumers to comparison-shop for coverage.

CBS San Francisco–09/30/2010

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