Insurance

(CBS SF)

Consumer Group Says Covered California Slow To Fix Customer Problems

A consumer advocacy group complains that Covered California remains sluggish at resolving customer service problems, leaving people unable to access health care or finish their taxes.

08/20/2015

How To Freeze You Kid's Credit

How To Freeze Your Kid’s Credit – From A Mom Who Wouldn’t Accept “No”

When I first began covering credit freezes, I was shocked that the bureaus would not let me freeze my child’s credit, widely believed to be the single best tool to prevent financial ID theft.

07/23/2015

Indian workers answer telephone calls at a call-centre in Gurgaon on the outskirts of New Delhi. (FINDLAY KEMBER/AFP/Getty Images)

Foreign Call Center Workers Ask For Social Security Numbers Without Giving Their Own Identities

By now, most people know that their social security number is the key to their identity, so they need to be very judicious about who they share it with. So imagine my surprise when I discovered that the credit bureaus required me to give my number to an unidentified foreign call center rep.

07/21/2015

(Thinkstock)

33 Charged In $500K Insurance ‘Coffee Break’ Car Crash Scam

Some defendants claimed they spilled coffee on themselves while driving, causing the crash.

07/17/2015

An Obamacare supporter at the Supreme Court (Photo credit: SAUL LOEB/AFP/GettyImages)

Supreme Court Upholds Obamacare Subsidies In 6-3 Ruling

The Supreme Court has upheld the nationwide tax subsidies under President Barack Obama’s health care overhaul, in a ruling that preserves health insurance for millions of Americans.

06/25/2015

(CBS)

1 In 3 Private Health Insurance Customers Receive Surprise Medical Bills

One in three Americans with private health insurance has been hit with a surprise medical bill, according to a new survey by Consumers Union. The study of 2,200 individuals also found consumers overall are confused when it comes to how to fight a surprise bill.

05/11/2015

Anti Retro Viral (ARV) drugs. (TANG CHHIN SOTHY/AFP/Getty Images)

Consumer Watchdog Sues Cigna For Alleged Discrimination Against People With HIV/AIDS

A class-action lawsuit against Cigna claims the company’s new policy discriminates against people with HIV and AIDS and violates the federal health law by requiring them to get their medications from its mail-order pharmacy.

04/28/2015

generic drunk driving

Insurances Companies To Use Facebook, Twitter Social Media Profiles To Set Rates

How much you drink, whether you like your job, and if you’re engaged are all factors insurance companies can learn from your social media, and begin using to set your premiums, or even hike your rates.

04/24/2015

(CBS SF)

Covered California Extends Health Insurance Enrollment After Many Affected By 2014 Tax Penalty

The state’s health insurance exchange is giving people who didn’t know about the Affordable Care Act (ACA) tax penalty a little extra time to sign up for coverage this year.

04/17/2015

(CBS SF)

Some Covered California Customers Asked To File Tax Returns Despite Erroneous Info From Exchange

Thousands of Americans may be filing inaccurate tax returns, because they have been told to ignore mistakes make by Covered California and other state and federal health care exchanges.

04/15/2015

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