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Julie Watts

An advertisement for The Homeowner's Advocate.

ConsumerWatch: Loan Modification ‘Help’ Comes At A High Price

Three years after a law made it illegal to charge a homeowner an up-front fee for help with a loan modification, companies are still trying to get homeowners to pay thousands of dollars for services they can get for free.

09/05/2012

Dog treats (CBS)

ConsumerWatch: FDA Handling Of Pet Treat Complaints Questioned

Thousands of pet owners nationwide are furious that the treats they believe sickened or killed their pets are still on store shelves, and now a well-known congressman is calling for an investigation into the FDA’s handling of the issue.

08/29/2012

iPhone

ConsumerWatch: Used Smartphones Retain Loads Of Personal Data

Smartphones, as sophisticated as any laptop or desktop computer, are also just as thorough in retaining all sorts of personal information that can be mined by others who buy a used phone.

08/20/2012

(CBS)

ConsumerWatch: Mobile Clothing Stores Popping Up In Bay Area

Forget Tupperware parties, a clothing warehouse is popping up on wheels. It’s called the Blues Jeans Bar. The company shows up wherever consumers want. In this case, CBS5 caught the event at a Peninsula bar hosted by the Burlingame Mothers’ Club.

08/17/2012

T-Mobile

ConsumerWatch: Cellphone Company Tries To Collect From Deceased’s Estate

For a family grieving over the loss of a loved one, it doesn’t help when a cellphone company goes after the person’s estate for service that’s been canceled.

08/17/2012

Johnson's Baby Shampoo is pictured on display at a supermarket in Hong Kong on March 16, 2009. The world famous baby shampoo is a product of US health care giant Johnson & Johnson. AFP PHOTO/MIKE CLARKE (Mike Clarke/AFP/Getty Images)

Johnson & Johnson Reformulating Products To Remove Dangerous Chemicals

The health care giant late last year pledged to remove “chemicals of concern” from its baby products sold around the world. That change came after a large coalition of health and environmental groups began pressing J&J more than three years ago to make its personal care products safer.

08/16/2012

(CBS)

ConsumerWatch: Thousands Of California Students Losing Aid Money

California’s move to tighten eligibility requirements for its Cal Grant program will eliminate or reduce awards to 14,500 students, most of them enrolled in for-profit colleges such as the University of Phoenix, the California Student Aid Commission announced Tuesday.

08/02/2012

(CBS)

ConsumerWatch: Family Struggles To Get Help Fixing Handicapped-Accessible Vehicle

A Brentwood family that has been fighting with Chrysler to fix their handicapped-accessible Dodge Caravan is finally getting some help from the car-maker after some calls from ConsumerWatch.

08/01/2012

(CBS)

ConsumerWatch: 4-Year-Old Mistake On Credit Report Hurts Homeowner

A mistake on your credit report can be costly. And experts say the best way to fix an error it by contacting the credit reporting agencies directly and informing them of the mistake – They’re required by law investigate within 30 days.

07/31/2012

A foreclosed Stockton home. (Justin Sullivan/Getty Images)

ConsumerWatch: HARP 2.0 Helping Underwater Homeowners Refinance

HARP 2.0, a more liberal version of the original Home Affordable Refinance Program, was unveiled in 2011. The new program started picking up steam just a few months ago, according to Rick Harper of the Consumer Credit Counseling Service.

07/27/2012

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