On Hold


Oakland Resident Shot At While On Hold With 911

Ford Frazier said he was at home around 1:40 p.m. Tuesday when he saw three men across the street trying to burglarize a home. He waited on hold with 911 as the men tried to enter the home.


(Indranil Mukherjee/Getty Images)

ConsumerWatch: Free Web Service Takes Frustration Out Of Being Put On Hold

A free web service founded two brothers is helping consumers avoid the frustration of being placed on hold for customer service.


A freshly cooked Dungeness Crab is seen on a crab pot on Fisherman's Wharf in San Francisco. (Justin Sullivan/Getty Images)

Bay Area Crabbers Wait For Catch To Fatten Up

This year’s Dungeness crab catch is looking strong, but crabbers will have to wait a little longer to grab their share.

KPIX 5 | CBS San Francisco–11/15/2010