In 2012, ConsumerWatch reporter Julie Watts went undercover shopping at 5 Safeway stores in 3 counties. She was overcharged 5 times. According to more than 1,800 scanner inspections at Safeway-operated stores in 31 California counties and 11 different states, ConsumerWatch discovered that inspectors were overcharged on 1 out of every 50 items purchased over a 5 years span in California alone.
Safeway Inc. has agreed to reimburse some rewards card members and pay a fine after overcharging customers at a gas station in Campbell, according to the Santa Clara County District Attorney’s Office.
Authorities were looking for the owner of a San Jose moving company, his wife and three others after prosecutors on Monday said hundreds of customers were overcharged and told their furniture and other belongings would be held in storage unless they paid the higher fees.
The government watchdog that is supposed to ensure consumers are not overcharged at the grocery store has stopped doing its job.
Customers from across California are complaining about being overcharged on purchases at Safeway and Vons supermarkets. A ConsumerWatch investigation into those claims uncovered Safeway is also violating a court order.
Safeway may be facing civil charges for overcharging its customers at one of its Peninsula supermarkets.