Larry Magid: Survey Shows Lack Of Satisfaction For Users Of Common Social Media Sites Some people may be addicted to social media sites, but many are less than pleased with what they're getting. A new customer survey rates social media sites as the fourth lowest in satisfaction.
BART Ridership Steady; Satisfaction DropsA pair of studies show mixed signs from BART riders: ridership hasn't dropped despite the economy, but rider satisfaction has dropped.

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