United Moves To Ease Criticism With Settlement, New PoliciesUnited Airlines moved to staunch criticism — and any customer defections — by reaching a settlement Thursday with a passenger dragged off one of its planes two weeks ago and issuing new policies designed to prevent similar customer-service failures.
Pro Golfer Tweets That United Airlines Broke His Golf ClubsIt just keeps getting worse for United Airlines.
Bride, Groom Kicked Off United Airlines Flight En Route To WeddingA bride and groom headed to Costa Rica for their wedding got kicked off their United flight out of Houston Saturday afternoon.
Mechanical Problem Forces Kona-Bound UAL Flight Back To SFOThe plane landed safely at about 10:30 a.m and another plane was going to be used to take the passengers on their trip.
Scorpion Stings United Airlines Passenger During FlightIt’s been a bumpy PR ride for United Airlines, but this one really stings.
Lawyer: United Passenger Suffered Concussion, Broken TeethA lawyer for a man dragged off a United Express flight says he suffered a concussion and broken nose and lost two front teeth.
More Airport Police Officers Involved In United Passenger Dragging Placed On LeaveTwo more airport police officers involved in dragging a passenger off a United Express flight at Chicago's O'Hare Airport have been placed on leave.
After United Fiasco, SFPD Urged To Stay Out Of Airline Overbooking DisputesFollowing the controversial removal of a passenger from a United Airlines flight in Chicago on Sunday, a San Francisco supervisor is hoping to make sure it doesn’t happen here.
United Airlines CEO Offers Apology For Passenger's Forced RemovalOscar Munoz, CEO of United Airlines' parent company, sent employees a letter Tuesday that was more contrite than his statement a day earlier about a passenger being dragged from a plane at Chicago's O'Hare International Airport.
Video Of Passenger Dragged Off Overbooked United Flight Sparks UproarVideo of police officers dragging a passenger from an overbooked United Airlines flight sparked an uproar Monday on social media, and a spokesman for the airline insisted that employees had no choice but to contact authorities to remove the man.
Flap Over United Barring Passengers Wearing Leggings Ignites DebateThe social media matter of The Kids in Leggings vs. United snapped to the surface Sunday.
'Emotional' Pilot Removed From SFO-Bound Flight After Bizarre RantAn out-of-uniform United Airlines pilot was removed from a plane bound for San Francisco International Airport after a bizarre rant about politics and her divorce.