There is new hope for frequent fliers who complain about slow Wi-Fi connections. In-flight wireless internet provider Gogo said it will start offering satellite connections, which will significantly boost streaming speeds.
Virgin America posted a rare quarterly profit Wednesday, reflecting more people flying and falling fuel prices…
The first passengers on the L.A. to San Jose flight were greeted at Mineta San Jose International Airport on Wednesday by Sir Richard Branson, founder of Virgin America – which is based in Burlingame.
The incident started when a Brisbane man, identified by the San Francisco Chronicle as Salvatore Bevivino, tried to order a drink on a Philadelphia to San Francisco Virgin America flight.
Virgin America will begin offering daily service from Mineta San Jose International Airport to Los Angeles International Airport starting in May, an airport official said Monday.
The FBI is looking into laser strikes that affected two flights arriving at San Francisco International Airport Thursday night.
A growing number of consumers angry about how they’ve been treated by large corporations are fighting back in small claims court, and – if not winning – are at least getting the attention of the companies they’re suing.
Customer service problems at Virgin America started several months ago when it installed a new reservation system in October. But more than two months after CBS 5 ConsumerWatch reported on the issue, the problems still persist.
A new reservation system at Virgin America has created monumental headaches for the airline and its passengers.
Mineta San Jose International, which just last week was named the loneliest airport for Thanksgiving travel, is pulling out all the stops to attract more flights and passengers.