kpix-7-2013-masthead kcbs 7-2013-masthead

ConsumerWatch Wrap: AT&T Fees, Insurance Myths, Water Heater Fix

In this ConsumerWatch wrap, AT&T customers accuse the telecom giant of sneaking in a new fee. Also, a new survey finds many don't know what their insurance covers. And, a viewer turns to ConsumerWatch when her water heater wasn't fixed. Julie Watts reports.