SAN JOSE (CBS 5) – As we move faster and faster towards being a paperless society, electronic communication, like email, is becoming increasingly important. One would-be San Jose State University freshman found that out the hard way.

Hanaroo Kim showed up to freshmen orientation at SJSU only to find out that he had been un-enrolled.

Unknown to Kim, there was a problem with his English placement test and when SJSU sent him an email over the summer to fix it or face un-enrollment, Kim never responded.

Kim said that every time he had logged into his SJSU email account “it was something unimportant.” He said that he had also received an email about disregarding messages about placement tests. After getting that email Kim said he stopped checking his account.

Pat Lopes Harris, media relations director for SJSU said that all students are expected to check and be on top of mail, whether electronic or paper. Harris said the school has refused to make an exception for Kim and the estimated 200 others who have had their acceptances revoked.

Kim’s father, Ric Bussey, believes his son should have a better job checking his email but thinks that SJSU should alert parents over such a serious issue.

“I cannot believe in this day and age that people would hurt a child for trying to better themselves by trying to go to college because of a missed email,” Bussey said.

Kim is not expected to be able to enroll for another two years, what would have been his junior year.

(Copyright 2011 by CBS San Francisco. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed.)

Comments (152)
  1. John Burk says:

    It’s not really an email he missed. It’s a message in a hard to use employee system in which there are many useless messages. SJSU refuses to use a more direct method that they have available. They could directly email their students using the students preferred email.

    Why do they insist on using the most difficult way to communicate with their students.

    1. Common Sense says:

      Thats what you get for having democrats they like things complicationed troublesome unrealiable and outdated. They also like excessive punishment & then no wiggle room even with proof. It’s there way or the highway & even when the system is proved flawed at best or problematic they still blame you instead of themselves or fixing the issue. Then when you complaint about their lack of solutions not only do they blame you more they then punish you even more severe & unjustly.

      1. huh says:

        common sense??? – This is about as far from common sense as it gets. Your’e not connecting your thoughts or subjects. Ramblings of a crazy person.

      2. Davie Crocket says:

        Why does it always have to be a political thing with some people. Nice grammar. It was painful to read your senseless babble. Common sense? I don’t think you have that.

      3. Charlie9234 says:

        What? are you on something? like drug? what politic got to do with a kid not getting to collage?

      4. Jane Louise Smith says:

        Speak English, please.

      5. Face says:

        Jesus……get out much?

      6. Allen Ross says:

        Common Sense it is apparent you attended the Joe Biden school of grammar and spelling. Or maybe you graduated from the same “collage” as Charlie9234. God help the USA.

      7. Andrew P. says:

        That’s a ridiculous accusation. Stop blaming people based on party lines. You say this is the fault of democrats, well I (a proud republican – and a Student) say this is the kid’s fault. He didn’t check his email. If you get a Jury Summons in the mail, but don’t check your mailbox, who’s fault is it?

      8. Kitty says:

        I guess you must be a republican. Try learning to use proper grammar and spell things correctly before posting. It won’t make your argument more cogent, but at least people may be able understand the specious nonsense you’re trying to palm off.

      9. Flower Pot says:

        engrish much?

      1. Eric says:

        .. where the complaint will be served by FIRST CLASS MAIL.

    2. Dave says:

      Because they are all stupid Democrats thats why!

    3. IraqVet says:

      It’s called a state jobs program…just like federal jobs programs but a little more inefficient.

      1. Hoogly Boogly says:

        Sort of like the military huh? A jobs program that is.

        “I cannot believe in this day and age that people would hurt a child for trying to better themselves by trying to go to college because of a missed email,” Bussey said.”

        How is the school intentionally trying to hurt this guy? And if you’re of college age you’re not a child.

    4. john says:

      because it is a government university.

    5. Ruben says:

      My daughters are in college – two separate universities, and I attend school through yet a third. Other than over the top tuition and books, another commonality are the clunky or very tough to use student email systems. I’m not sure why the colleges insist on using something so non-user friendly, particularly with all the advances made so far.

    6. Lee says:

      And when it ended up in a Yahoo spam folder that never got checked then who’s fault would it be? A closed system is the most sure proof system. He can not say he did not receive it that way. I guess you complain because your job makes you wear a name tag also?

      1. Andrew P. says:

        No, the most fool proof system is simply not being a damn fool. If checking a student email account is so tedious and/or painful for you, then have all your email sent to that account forwarded to your personal email. If you find personal email too complex, then you have two choices. You can Cobain yourself (the rest of society’s preference), or you can crawl out from under your rock and learn. But stop blaming others.

    7. Eliot says:

      The notice should have been sent by certified mail; this sort of message is much too important to rely on anything less! By the way, the father thought the school should notify the parents, but if the student is over 18, schools are required BY LAW to respect the student’s privacy and are not allowed to communicate anything about the student to the parents. I know because I was a teaching assistant at a university for years, and we couldn’t say anything to the parents without the student’s permission, and students never gave us permission.

      1. RW says:

        Would you be willing to pay a extra fee for certified notification? More to the point, would you be there to received it or willing to get to the P.O. in a timely fashion to collect it? Or is email simply a faster, less expensive alternative to those who actually pay attention to what is sent them?

    8. wondering1969 says:

      What cracks me up is prior to this whole email thing, which can be great if used properly, we had something called a mailbox and snail mail. That does still exist doesn’t? Oh that is right, I just checked mine today! The schools sends me mail there and I am not required to get a special mailing address for them!

      Yes, keep up with your emails that have to do with business or school. I hate having multiple accounts but hey… Wait, I only have one account and it is my same account that my college writes to me directly!

      I think this kid and all the others who had similar problems should have a clean slate, let them start school as planned and if the student does not have a personal email, THEN set them up with an account through their system. I hope that is not too logical for them!

    9. Ben Adler says:

      How I wish my California stare school (Sacramento State) wasn’t using web outlook for their compulsory email system. No forwarding available, so I now have two email accounts to check, one of which almost never had any useful messages.
      If you’re going to saddle a student with a new email address and only send important (and many many unimportant) messages there, get some kind of system that will allow mail to be forwarded!
      On the bright side the Engineering and Computer Sciences dept gave me another email address, but their system lets me forward it to my normal mail.

  2. Elizabeth Williams says:

    I would hate to be in this kind of position. Luckily, my school has the option to send e-mails via our normal accounts instead of on the school website. They also take the opportunity to make phone calls and send letters informing me of important deadlines for payments or of things I must do to register.

    I cannot believe SJSU can have the right to un-enroll a student for just missing one e-mail. The proper thing to do would be to call and send a letter as well if they wanted to call attention to such an important matter as un-enrollment. It would be very important to contact parents as well.

    With so many spam messages, sometimes one can accidentally delete or skip an important message. And what if Hanaroo didn’t have access to a computer with internet all the time?

    With an increasingly technological society, many people seem safe to think that every household has a computer at home. But that is not really the case. When I was in high school, I had seen a lot of teachers assign homework to students that could only be done online. Usually out of a class of 30 students, a few of the students (maybe five or more) did not have a computer with internet at home. The teacher would then encourage the students to go to a friend’s house or walk to the library–an extremely inconvenient task.

    To solely rely on the internet is allowing for these simple misunderstandings to slip through. Not all of us can be near a computer 24/7. Not all of us are online 24/7. I would hate to come back from a vacation and log on into my school e-mail after two weeks to find out I have been un-enrolled.

    I feel sorry for this poor kid. I hope he can get into a more considerate college in the spring.

    1. bill says:

      I work in IT – network admin. Have been into email, web, etc since the mid-90s. I’ll be the first to say anyone who relies totally on email for communications is stupid, or has a college degree and no practical experience to back it up.
      Shame on those college administrators for thinking email is flawless, can’t get caught in spam traps, or even HACKED.
      Fools with degrees.

      1. Pete says:

        Don’t be jealous of the educated Bill; you could be educated too but I am sure you are a certified paper tiger. You are what is wrong with IT and you are a sad, small person. If you are still a Net Admin after 20 years in IT we have a full picture of you in your Mom’s basement in your underwear and translucent (see through) skin…

      2. Dean Guilberry says:

        Hey Bill
        Pete just wishes he had a job. He could have a job in IT also if he weren’t STUPID.
        You are right on the money. I am in IT Also and the first thing you are taught is NEVER rely on email for very important messages w/o a follow up or at least a Reply from the person you sent it to.

      3. Sui Generis says:

        Bill’s statement is perfectly reasonable. Pete, that was out of line.

      4. Andrew P. says:

        Yes, email can be hacked. But postal mail can be lost. Or destroyed in transit. USPS is pretty incredible; for $0.44 you can send a letter from the tip of Florida to the farthest reaches of Alaska. But you must admit it takes more time and money than email.

        And why should the university be responsible for a student’s mistakes? The university can find many, many more students who ARE willing to check their email daily. Students with the necessary dedication to complete even the most simple and mundane tasks. Such as checking a student email. This is probably the same type of student that in High School complained he didn’t have the assignment because he wasn’t reminded often enough by the instructor.

        At some point in life, a person needs to take responsibility for their own actions – or inactions.

    2. wondering1969 says:

      The article noted that he can not reapply for another two years. I feel that is so unfair. He would be in his Junior year! In this economy, we can not wait on our schooling. Schooling costs so much and the prices seem to be climbing. The job market is so competitive that if you do not have just the right amount of experience and education, you do not get the job. You have to support yourself somehow!

      Good luck to this student and all the others who experienced the same fate!

  3. CJP says:

    “OMG what does he do in the meantime!”

    That’s why I hate so many people who go to college. They are small minded and think that college is necessary in order to succeed or live your life. He doesn’t need college to live. It’s a luxury, not a necessity.

    1. Deb says:

      Well, it’s obvious you did not go to college.

      1. Alex says:

        Dear Deb,
        I might agree with you. I think it’s very unfair what the college did to this young man. However, in the long term, they may have actually done him a favor. Look up the website: to see a well produced video regarding the costs of so-called higher education and its genuine worth. I finished college over 32 years ago and I’m glad I did. However, I am not certain I would recommend it for most young people today. They need genuine skills and few college courses offer anything truly marketable, at least in undergrad anyway. My suggestion is that the young man learn a well-paying trade then decide if he wants to attend traditional college. Go to a community college at the same time. Use those two years wisely by working and going to school in a less costly environment. He may discover as I did that today’s college system was best suited for the past century, not the current one. Best wishes. Alex

      2. Daniel says:


        You are absolutely correct and’ video “The College Conspiracy” is a very informative and well put together film. There is also a major shortage of blue-collar workers in America right now. Since when has it been dishonorable to work with your hands and have actual skills useful outside of a workplace. Plumbers, electricians, mechanics, carpenters, etc. are the backbone of America and place skills in front of a piece of paper. America has been brainwashed into believing that without college you are doomed to working retail for minimum wage. I believe that some European nations have it right, in that the last two years of High School are spent learning a trade of the students choosing. Deb, you are brainwashed! Open your eyes and mind.

      3. Dari says:

        No one in my family ever went to college, and we have all had decent jobs. One doesn’t necessarily have to go to college to be able to have a good career life…and no, we don’t work retail or fast food (no offense to those who do!).

      4. RW says:

        Alex, life is unfair so this kid might as well get used to it. As for your statement that a college degree is “best suited for the past century, not the current one”, would you prefer your doctor’s education to be confined to the medical advances of the 20th century, absent more current discoveries? Or would you like your computer (designed most likely by an EE – with a master’s degree) to be from the 90’s? Making a blanket statement about the value of a college degree is utterly dependent on what one wants to do, and what employers are looking for. If a well paying job that you really want requires a master’s or doctorate, you had better have that among your credentials or be left behind – sadly, there is a glut of employees and a shortage of jobs. In your case, I’d hazard a guess that you chose a profession which is less desirable now than it was 32 years ago. The problem is not your education, but whether or not you have adjusted to changing realities. I have a master’s from the 80’s, but it’s not an area that is hiring, so it’s retrain or perish. I’d rather retrain than complain about my education, because for all intents, my ability to think, present information and learn, grew directly from college and grad school. That will stand me in good stead for the future.

        Daniel, in most places I have lived (both coasts) electricians need to have two years of college to get a license. The license typically allows an electrician to double their hourly wage, which is not insignificant.

    2. Kansas Mom says:

      He could go to community college…or he could get a job!

    3. O2BNTEXAS says:

      I totally agree CJP…but wait until his dad tries to get a grade report from this school and they tell him it’ none of his business! If you want a grade report, contact your son. Privacy and all.

    4. Dave says:

      What if he planned to do something besides be a leach on the back of society like the many high school grads (high school grads or less make up the 48% of Americans that pay no income tax OR get money back from those of us who actually worked hard). Perhaps he wanted to be a DOCTOR or an ACCOUNTANT, or perhaps he wanted to be an ENGINEER or a PHARMACIST. Wait, all of those things need DEGREES. Can’t exactly do that if you’ve only got a High School degree (which is worthless since the majority of Americans learn NOTHING in school).

      1. John Fox says:

        Maybe he should buck up and face the consequences of his action. Join the military for a few years, save up some money, and get a degree when he gets out. Maybe even save enough he won’t need student loans and such. Or get a job, live at home, and stash every dime he can away.

        Naw .. only smart people do that. Those that go to college on student loans certainly don’t fall into that category.

    5. DLBone says:

      world needs plumbers, too. Probably make more $$$ anyway!

      1. John says:

        Unfortunately, I can attest to that. Just paid one 800 dollars for about 5 hours of work. With the amount of hours I work I make about 12-15 bucks an hour. Super happy about that MBA I got from a top 15 school graduating in 2010. Thanks Obama!

    6. TL says:

      Why do you hate people who go to college? That’s about the most ignorant thing I’ve ever heard. And FYI, it’s closed minded. Maybe that’s why you couldn’t get in.

    7. Unclesmrgol Dragon says:

      The problem is that he’s lost at least a semester/quarter. By the time he showed up at SJSU, he was past the enrollment deadline for all the JCs.

      As for people who need college to persue their dreams, they are not necessarily small minded — they have obviously set themselves a goal in which you are not interested. What is small minded is any attempt to diminish a person’s aspirations and dreams.

  4. Former SJSU student says:

    I am the first person to believe in paperless communication but important issues should still be dealt with by snail mail or at least both.

  5. ToddCommish says:

    And what would’ve happened if this kid ignored an email at work regarding some critical need…? HE’D BE FIRED, just like he should.

    There were 4,000 incoming freshman, and 95% figured out how to properly register for courses. Basically, it becomes part of the enrollment test; to see how well you can follow directions. This kid failed.

    1. tcf says:

      And if you sent your employees an email saying, “all’s well, go home for the night,” then later sent them one saying “Fire! Fire! All hands on deck!” would you fire him because he should have realized you were disorganized and undisciplined–which is what most schools are? Reading these other comments, it sounds like it wasn’t even a regular email they sent–they required him to log into some special system. In the real world, that kind of policy wouldn’t fly. But no one can ever accuse a school of being the real world.

      1. frank says:

        NVCC sent me login for their assigned email, then after numerous calls to tech services to tell them the email doesn’t work or open, and then to the school admin who couldn’t give a rats a$$, then to the chancellor of Ct CC colleges..subsequently, I didn’t get into my school for the semester..altho I tested OUT of all the elementary stuff. They simply couldn’t get their act together as I was older and they really don’t care about older students.. guess they were too busy playing on facebook to care so much for Naugatuck Valley CC(ct)

    2. bill says:

      Any boss who wold do tht and not double-check on the reason is an idiot. Email is NOT fool-proof. It sometimes takes hours for email at work to travel – and guess what – it’s all in the same server farm. Even a mail from home to work can take hours.
      Nope – only the young who come into this recently, or the non-experienced believe email is flawless, that it always gets there, or that people are not already overwhelmed with information overload.

    3. Joey S. says:

      No! The idiot who used e-mail for a critical exchange of information would be fired. Pick up the phone or find some direct means of communication!
      Some of us don’t sit with our butt glued to a chair all day, and our eyes wired into the computer. I never accept “well, I sent them an e-mail” as an excuse for poor managerial skills. If e-mail doesn’t work…do your job and follow up on important matters!

      1. Jane Louise Smith says:

        Joey S., we’re talking about official lines of communication from a college, NOT an evite invitation to a dinner party. Do you expect a personal invitation from the Dean of Admissions be sent to every incoming freshman, Joey S.? Would you prefer the Dean to knock on each student’s door every time there is a student issue? This is college, Joey, not kindergarten. If this article is accurate, and the student’s own admissions were accurate, then plenty of communication was given by the school to the student to rectify the issue swiftly and without penalty. The kid mad a choice, he chose not to respond, and now his father gets involved to bail him out. Enough with the bailouts, parents. Teach your children about personal responsibility, NOT coddling. Too many people (like this Hanaroo Kim character) expect things handed to them on a silver platter. Nothing in life comes easily. And it’s time this kid learns that lesson.

      2. Unclesmrgol Dragon says:


        I would expect lines of communication which are worth while to have an “ack” feature — in which the person receiving the communication affirms that they have received it. If no affirmation is forthcoming on an important communication, then another means of communication should be used — such as the telephone or the United States Post Office.

        Let’s put it another way. You call person X and you hear person X’s voicemail say “Please leave a message. I’ll get back to you as soon as possible.”. Would you leave the message and then assume that the voicemail system is an adequate proxy for having talked to X in person? If you do, then you are part of the problem. If you don’t, then you understand the solution.

      3. younoobs says:

        @Unclesmrgol Dragon

        it’s only critical to the kid – the onus is on him – that’s the system, live with it. Why should a school chase kids around? Neato lingo on the “ack” feature – I laugh at all the IT people that write in like they have a corner on computer knowledge because they all got “into computers” back when the bubble was up and they’d hire anybody. You know how many times I’ve had to instruct someone to consult their sysadmin just to find out they are the sysadmin and know nothing? It’s as irritating as the misuse of terms like “troll”… Joe how do you know how they have their mail servers configured? They don’t have to be part of the same “farm” and who says they have a “farm”? You own an Ipod don’t you? Thought so… the 90’s and 2ks told everyone they had to have a degree, deserved a degree, had a RIGHT to a degree and heck the Gov. would even pay for it as long as you were not a white male – now it has come full circle – there is only growth when there is a difference in potential…

  6. SJSU mom says:

    Sorry Mr. Kim, this is not SJSU’s fault. All student’s are notified that they will be communicated with via their “My SJSU” account. In addition when a student has a message in their “My SJSU” account they receive an email at their personal email notifying them of the fact. Once they log-in to their My SJSU account there is a very prominent “TO DO” section which needs to be checked. Due to lack of funds, enrollment has been limited so sadly I can understand why they will not make an exception for this young man. Personal responsibility people, not playing the blame game. I have two SJSU students and I hate to see them being portrayed as the bad guy here.

    1. MRS says:

      I too am an SJSU Mom (and Aunt). My younger son is currently enrolled at SJSU (his senior year). I have also had numerous friends and other relatives attend SJSU (finally gradutating with their Sicence degrees, Liberal Arts, Business Degrees). SJSU has very disorganized administration offices and many of the department heads are equally disorganized. This is not a student friendly school. I’m glad you’ve had a positive experience but I’ve yet to meet any friend/relative that have attended SJSU to provide positive feedback. Important info. should be followed-up with the school as well as the student.

      1. afad says:

        apparently they traffic in idiots – here’s hoping they don’t move into management if they can’t figure out how to use email…

    2. NT says:

      Perhaps they need to raise tuition in order to email kids to their prefered email account. If he was going for a major in communications he’d be better off getting a degree from a magazine.

  7. Elaine says:

    It’s San Jose State, Kim you dodged a bullet. Now you have time to get thee to a real school!

      1. DL says:

        Like UC Davis!

    1. Christin says:

      I think that was uncalled for. I got my BA in French at UC Berkeley and am now working on my MA in French at SJSU. I have been overall very satisfied with the program and impressed by the fantastic professors. While I find the administration has a lot of problems, I think it is incredibly rude and inconsiderate to say that SJSU is not a “real school.” It has a lot of amazing members on its faculty.

  8. David Davenport says:

    Kim’s parents need to understand that their child is now an adult. Federal Law porhibits the University from routinely sending parents copies of email and other correspondence because the student has a right to privacy. And Kim should be thankful that SJSU is giving him a lesson in responsility when it costs him nothing but time. As a former college professor I can tell you, Kim, that you are too immature to be in college. For 25 years I saw students just like you who were too irresponsible to read the syllabus, buy textbooks, turn in assingnments on time, attend class, and study for exams. These all flunked out after spending tens of thousands of dollars with nothing to show for it. Frankly, if I were designing a system of high education, I would require that all college freshman be at least 21 years old because the younger “adults” generally don’t behave like adults. Kim’s failure to red his email is proof of this.

    1. Jane Louise Smith says:

      Amen David.

    2. DINORightMarie says:

      So, who is paying the tuition? If the parent is responsible for payment, then the parent should receive a letter regarding UN-enrolling their child.

      It may be true that the student is “an adult,” but the people who pay the bills need to know that there is a possibility that those payments won’t be needed – and should NOT be paid. Oh, and by the way – was the first semester paid for already? Room and board? Fees? If so, where is the money?!

      Any and all information that is this critical, and will result in dropping enrollment – and involves tuition/MONEY, should be followed up with a hard-copy letter to the parents.

      If 200 students didn’t get the message, that should tell the school administrators that they have a process problem – and they need to fix it. This bad PR alone could cost them dearly – not to mention a law suit that might be brought if parents have paid tuition and fees that the school is tying up or keeping, with the student now UN-enrolled.

  9. Izzy Mae says:

    Kim is no longer a child. Next time Kim will follow instructions and realize the importance of mail regarless how it’s sent. Consider this a learning experience Kim. Daddy, stay out of it.

    1. Unclesmrgol Dragon says:

      Daddy’s the one with the means to hire the lawyer. I’d say, “Go for it, Daddy Kim!”

  10. RW says:

    Not a pleasant outcome, but then it’s his job as a future student to review incoming emails regarding admissions, whether he finds them trivial or not. As for his father’s comment, the odds are his son is an adult, legally, and it is not the school’s duty to rat an adult out to Daddy – the son is deemed capable of mundane tasks such as reading email. The son’s laissez faire attitude got him in this situation; it’s the son’s job to fix it, or find an alternative because, really, inattention to detail will ultimately undo him in most professions. No sympathy here; grow up young man.

    1. wyllow says:

      You wish a terminal painful disease on someone who advocates personal responsibility?? Shame on you.

      1. Jane Louise Smith says:

        Terminal painful diseases are NOT covered under ObamaCare, FYI. So take this as a warning and take good care of your health, starting now.

      2. Doug Dean says:

        Not exactly true; you do get free end-of-life counseling and fere tickets to any Obama speaking event starting in 2020.

      3. Jane Louise Smith says:


  11. John says:

    When there’s a shortage, SJSU can kick out those who can’t follow the rules. If he stopped checking because he didn’t want to, would he stop going to class if it wasn’t the most interesting and waste the state money?

    Some of the best students I’ve seen are those that get wait-listed and admitted at the last minute because they truly feel fortunate to have been accepted. Looks like this guy wasn’t too worried.

  12. Rusli says:

    Sorry for the kid. In any case, SJSU is not a great school anyway. There are many better schools.

    Personally, I think the school should have a better communication for something that important. If needed, just raise the application fee to cover the cost of this.

  13. A Grown-up says:

    We are not doing our “children” any favors by infantilizing past their high school years. The best thing we could teach our “kids” is to become self-reliable and accountable adults who take care of their business. As someone who works at a college, I can’t tell you how often we have to have rolling deadlines because this generation of students just can’t get it together. Their response is always to blame someone else – the college, their parents but never themselves. Come on folks, you really want the college to call, e-mail and send snail-mail more than once so the student takes care of their business? What’s next?

    Everyone complains about how little institutions of education seem to do nowadays for our kids (no “” because it starts at PK when they are indeed kids!); complain that the government is cutting education. However, when was the last time we voted for higher taxes? After all, how do you think a college will hire the staff to call your irresponsible “kids” to remind them to register?! Or where do you think the money for postage will come from to mail that secondary notice since the free e-mail reminder does not suffice?!

  14. Current College Kid says:

    Wow. In my opinion, the kid was at fault. I’m a senior at SFSU and the system here for students isn’t that user friendly either (especially the admission process). But you learn how to adapt to it. The kid messed up. SJSU sent out emails and put the responsibility to check things out and do the research himself. Sure its a tough transition, but that’s the fastest way to learn. Just because the kid got a couple emails saying disregard blah blah doesn’t mean he can just stop checking his emails. He still needs to check on it, or at least communicate with his parents about those emails. It seems the parents were left completely in the dark, but once again, I believe that its not the schools issue to contact the parents.

    I do understand the concern and why the parent was so upset, and rightly so. SJSU could’ve done more to notify the parents. But, if fingers are to be pointed here, it is primarily the students fault. Just because things aren’t laid out all nice and neat doesn’t give the student the right to not do anything.

    I have seen stuff like this before at Freshman orientation. It sucks, but most of the time, it’s because the Freshmen didn’t check their emails or pay attention to what was written on the SFSU website.

    1. DINORightMarie says:

      Who pays your tuition? When you start paying the bills, you might see things differently. Money matters – which in the case of college involves BOTH parents and students – need to have written communication to follow up email.

      That is how the real world works. Professional businesses. Not college/univ.

      1. Current College Kid says:

        No the REAL world recognizes that their are PRIVACY LAWS IN EFFECT here! Your beef needs to be with who created the law that the university is mandated to abide by.


      2. asffdfas says:

        wrong! That’s not how it works in the “real world” – in the real world you take responsibility for yourself and suffer the consequences, unless you’re a liberal mooch who needs a big brother to make sure everyone else looks out for their ineptitude.

  15. Big G says:

    Pretty sure both side could have done a better job, but what does that say about SJSU about just letting go of 200 students over the same thing. I wonder if they gave those opening to kids from other countries or states that would pay more!!! Her casual attitude about just blaming it all on the Students, makes you go hmm!!!

    1. wertr says:

      you mean ones that can follow directions? Perhaps they don’t want to be associated with idiots who need constant reminding

  16. Better Options says:

    Well, at least he can explore better options. It isn’t like San Jose State University is actually a top tier school.

    I would urge this student to find a school with better communication methods. In fact, he could quickly find a public university in a low-tax state (like Texas) where tuition/fee rates for four years may be lower than a single year in California.

    Good luck, Hanaroo Kim!

    1. Current SJSU student says:

      San Jose State may not be a top tier school in some departments but others such as Electrical Engineering and Industrial Engineering SJSU has been National ranked inline with other institutions such as MIT and Harvard.
      Also when looking at the national average of education cost, California still has been shown to have the lowest tuition and fees in it’s CSU system.

      1. Better Options (3) says:

        I was pointing out that LOW TAX states (like Texas) have lower tuition rates at public universities. In addition, the lack of collective bargaining allows universities to keep tuition and fees low.

        I don’t doubt that SJSU has a good engineering department. However, a person could attend a school like Texas A&M University-Kingsville for HALF the price of an education at SJSU in an Engineering program that is ranked even higher nationally.

        This isn’t a “CA vs. TX” point. I am just saying that the cost per semester are significantly lower at many schools in low tax, non-collective bargaining states.

  17. bobyJ says:

    How old is he? Learn to take responsibility instead blaming all on the school.

  18. spike says:

    go to de anza or west valley for 2 years – then transfer to an even better school than SJSU. no time lost.

  19. jc says:

    Being a young alumni from SJSU, I can vouch firsthand that the SJSU email system is complete garbage and a major disservice. Not only do you have to come up with a hard to remember password to login to the system, but 80% of the emails sent to me over the 5 years I was there were not necessary/junk for me to read. They should allow students to have important emails sent to their main email address and/or via text.

  20. Better Options (2) says:

    In fact, I just found a great school option that this young man could consider.

    Texas A&M University-Kingsville is a national ranked university with a total cost of attendance at $10,408 per year (for tuition, fees, books, room and board). It has highly ranked programs in Engineering, Pharmacy, Wildlife Biology, Education, Agriculture and Media. It also has a low teacher-student ratio as well.

    To contract: San Jose State University costs about twice as much ($19,791 per year for only tuition and fees) and has fewer ranked programs and a much higher class size.

    Perhaps this young man could consider Texas A&M University-Kingsville — or a school like this — in a lower tax state? His first semester might be force him to be an out-of-state student, but the cost is STILL lower and the website says that he can be considered a Texas resident after six months in the state (and eligible for Texas tuition rates and state financial assistance).

    This is yet another option.

    Don’t give up, young man! Good luck!!!

    1. george says:

      Please stay in Kalifornia. We have enough who don’t know how to think.

  21. Better Options (2) says:


    My bad.

  22. joubaur says:

    According to the article he admitted receiving a message about disregarding messages about his placement tests. After that he stopped checking.
    It’s all on you buddy!
    Sorry, but the school is not at fault here. Sure, it’s a hassle but it’s your responsibility to check, deal with, and fix these problems.

  23. A former SJSU student says:

    One of the Profesors in Engineering Department is such a bad ass, with a High-educated but very low manner… He should get retired soon!

    1. Dave says:

      No one cares what you think, it’s not even related to the article.

  24. SJSU Grad says:

    I graduated from SJSU back in May. I transferred there in 2009, and when I was in the process of transferring, I never had any issue with MySJSU (the system where students get notifications about enrollment). It was self-explanatory and not difficult to use. There’s a to do list that let’s you know the important things that need to be done. Mr. Kim should have kept checking his email and MySJSU instead of ignoring it. This was not SJSU’s fault.

  25. joeblow says:

    Three problems for Mr. Kim- 1)what he considered “unimportant” may have been stuff from various groups or activities that may have enhanced his experience at SJSU; 2)disregarding messages about placement tests may very well be legit and a reasonable assumption on his part if he didn’t think he had a problem; 3) stopped checking his account-that’s all on you, bro. Entering a large institution, regardless of what you think about the academics, requires everyone to play the admin game. And for those who rip SJSU. . . he chose to go there!

  26. Current SJSU student says:

    I don’t see why parents should be notified by the school. It’s the students who should be keeping up with everything that the school sends them. We’ve all been in the same position and I know I never asked my parents to keep up with my going’s on at school. Some students are not mature enough to enter college and should set some time aside to work or volunteer to get a real world prospective.

    1. CK says:

      Exactly right.

      A college student should be expected to have the maturity and responsibility to handle their own lives.

      However, if the parents are paying the college fees, then they should be notified; after all, it’s their money. But, if they are not paying for it, then they have no reason or expectation to be notified.

      1. Current SJSU student says:

        So you would expect the school to make a separate e-mail account for parents (The only ones who are paying for their kids education), Why don’t we make e-mail accounts for the loan companies that are loaning these kids thousands of dollars so they they may also keep tabs on these students.

        I think if parents want to know about the going’s on in their child’s life they should ask the child themselves.

  27. OA says:

    A 17-18, your child is old enough to take on the responsibility of being a young adult. For the handful of high school students who don’t follow through with their admissions requirements….Ever think that maybe they aren’t ready for a four year institution? Look at the thousands FTF admits who did comply! SJSU just got targeted is some parent’s anger for their lack of responsibility as a parent to help their child transition into college. I don’t know of any four year college in CA that’s not following the same admittance procedure.

    Maybe it’s a life lesson for your child to grow up! I am sure they were on
    Facebook, Twitter, Email or text all Summer long……and where were you
    the parent all Summer?

    This is a new era! Would you rather have schools spending $$$ on snail
    mail than education? Send your kid to a Community College so they can grow up a bit, they can transfer in the future!

    1. Current SJSU student says:

      Well said

    2. Dave says:

      He dodged a bullet anyway, anyone that has attended, is attending, or is thinking of attending SJSU is an idiot. The school is a joke and their are THOUSANDS of alternatives that are better.

      1. SJSU Grad says:

        I’d rather attend any school than be an uneducated tool like you, Dave. I graduated from SJSU, and I’m proud of it. You obviously did not go to college since you don’t even know the difference between “there” and “their.” Enough said.

  28. Elena says:

    Spend the next two years CLEP testing out of some pre-requisites. This could end up being one of the best things that ever happened to him!

  29. CK says:

    ‘“I cannot believe in this day and age that people would hurt a child for trying to better themselves by trying to go to college because of a missed email,” Bussey said.’

    First off, Kim was to be a college student. He is no longer a child.

    Second, at the college level, one is expected to be a bit more mature than high schoolers. That means checking one’s communication methods, even if they are boring.

    I can find no sympathy for Kim. He’ll just have to reregister and maybe get in late or have to wait until next semester.

    1. Walex says:

      I completely concur. Is everyone a dhild until 30 these days? He should have checked his emails and been on top of his own college career. What is wrong with all of you coddlers……A bunch of helicopters parents I am guessing. The minute he knew there was an issue he should have been on the phone making sure it was taken care of.

  30. mls says:

    An indication of the type of employee he will be?

  31. SikTwistedFreek says:

    Did this parent really say “hurt a child”? Excuse me, but a college age person is legally an adult. Unless Hanaroo is some sort of child prodigy, he is not a child. He is an adult that should be responsible for his action or inactions. I bet next time, he checks his emails a bit more carefully.

    It’s time to bring back personal responsibility!!!

    1. Jane Louise Smith says:

      Amen, Sik. My thoughts exactly.

  32. OA says:

    Here’s a tip!

    Your child can apply NOW for Spring 2012 and go find a job for the semester. If he doesn’t attend ANY college during the Fall, he will still be a first time freshman. As long as the CSU, UC or private school is accepting applications for Spring 2012, he will be fine. CSU priority application period is normally during the month of August for next Spring admissions……At least for CSU.

  33. HORACE MANN says:



  34. Jesusland says:

    Another typo-filled article. This is a growing trend, and will get worse as the years go by.

  35. Doug Dean says:

    He’s better off without it. I don’t think he’ll miss the expensive non-education in leftist professors’ pet peeves and concomitant worthless diploma he would have walked away with four years later. Now he can apply to a real school that really teaches worthwhile things to its students.

  36. HM Phobe says:

    With a name like Hanaroo, he flunked an English placement test? Shocking

  37. GreyGeek says:

    Looks like he flunked his entrance exam.

  38. Dave says:

    This guy is obviously lying, he doesn’t know the guy and probably doesn’t even live in the same state.

  39. john says:

    SJSU was a terrible school I attended for two years before transfering to UCSB.

    I can say this student lucked out by not being stuck in that terrible institution. That campus a is a breeding ground for some overly extreme progessive ideology, violence, and ugly women.

  40. Ronin64 says:

    David Davenport is right:

    Welcome to Adulthood. Life is neither fair nor just. If something is truly important to you, you will check…lesson learned.

    Enjoy two years off in the current economy. Use it to find a credible institution with integrity and good communication skills, then spend your money there.

    Find something to do without your daddy’s help. For God’s sake get out there and live!

  41. SikTwistedFreek says:

    Maybe Hanaroo’s dad should have read this handy article:

    Wait, it says nothing about “teach your kid to check emails and/or communicate”.

    He would have been $crewed either way.

  42. gutsygirl says:

    Guaranteed there will be several who drop out the first semester. He can replace one of them next semester. (If it were me I’d never want to give them a dime!)

  43. The Most Dangerous Type says:

    Well my lawyer sent notice I was being sued via email. One eager fat finger on a mobile device or an aggressive spam filter and I would miss response dates.

    1. Eric Hultman says:

      Personal service or via first class mail to last known address is required for you to be considered ‘on notice’ of a lawsuit.

      II assume your already represented, as you stated “my lawyer”. Service can also be made to a known representative, but seriously – if your attorney is not docketing your due dates and watching them for you- you need a new attorney!
      There is no reason that your attorney could not pick up the phone and call you, that is why YOU are PAYING THEM.

      Similarly, there is NO REASON that SJSU could not have picked up a phone or spent $.44 for a letter. Its frankly poor customer service.. remember YOU are paying THEM, so fire them and go to another school!

      Emails just don’t cut it for the important/legal stuff.

  44. Fairbank says:

    CSU staff members are some of the laziest SOBs out there. Expect minimum efforts from them.

  45. matt says:

    whoever wrote that story sounds like they were unenrolled from grade school.

  46. BantheScan says:

    The computer system at GCC here in Arizoan is a big pain the butt!!!!

    1. The Vigilante says:

      Arizoan? Is that state 51, 52, 53, 54, 55, 56, or 57?

  47. S. Miller says:

    I feel for the kid. The bright side is that even Burger University at In N Out Burger is more prestigious than SJSU. Heck, any school out there is just as good as SJSU or significantly better. Enroll in a JC, work your tail off, save tuition money and then transfer to a much better school than SJSU. This could actually work out better in the long run.

  48. J Solowey says:

    No such word as “unenrolled”. The word is disenrolled!

  49. Frank says:

    guess it would have been better if he’d gotten it in the REAL MAN mail, instead of all this e-hooey. Since they don’t care, perhaps it’s time to unplug UnivSanJose from the govt funding dept. No more sallie mae for Sn JosAAAA!

  50. Your Neighbor says:

    HEY !! Kim learned a lesson. Kim is not a child – even though his parents still think so. Those are the rules (email communication) and if he ignores his boss (business) rules in the future, Kim will be un-employed too. Better start growing up.

  51. Lea C. says:

    Many of the students at the university where I work chose to FORWARD their emails from their student accounts to their preferred email. It’s not a difficult task. School mail goes out, students get notified how they want. Win-win.

  52. Greycoat says:

    He should contact Obama. He may not get back in school, but he may end up getting a free kitchen.

  53. Lex says:

    What a twisted future we have here. If a person doesn’t have internet access, they essentially have less opportunities and perhaps less rights. Soon, people may be required to own a computer of some sort and have an email address. I’m on a computer right now and don’t enjoy sitting infront of this electronic menace. A lot of people hate having to do stuff on a comuter and don’t want to carry an Ipad around with them and I don’t blame them. Plus, they don’t have someone calling him up and telling him he is unenrolled?

  54. cjdinNC says:

    There are a lot of places where the system broke down: Kim should not have stopped checking his email, and the school should not have relied on email as its sole means of communicating with Kim, especially over something so important as his enrollment at the university. Seems to me that there are equal parts of irresponsibility here, but Kim is the only one being punished.

    SJSU should be ashamed of itself.

  55. Karen says:

    Although it would have been nice for the college to make a try by phone before completely booting the young man, I have a tough time buying that this was only over missing ONE e-mail. And as much as I agree with the student that so much of the stuff they start getting in their new college e-mail appears to be junk, this is a valuable lesson in staying on top of the plan. You say they went to “move him in”. So did no parent info about move in arrive by mail or e-mail? Did he get no lists or move in updates? Come on. Who is going to pack a kid up to move without a lot more solid information about what dorm, etc.?

  56. fascism hater says:

    When will the taxpayer stop doling 100 bn in subsidies to these worthless institutions of lower re-education. If Amerikans weren’t so corrupt, they would realize that publicly-financed institutions serve only to maintain the Progressive status quo. Burn them down!

  57. Rosen says:

    Many of these liberal zombies feeding from the government or union teat sound like they were “unenrolled” from school at a very young age.

  58. Sharif says:

    Can we unenroll Obama from the White House?

  59. Bruce Andres says:

    Community college is the answer for many people. But watch out. There is a lot that can go wrong.

    That’s why I used the Community College Transfer Guide.

    The book didn’t cost much and saved me a lot of grief and money.

  60. Lou Ann Watson says:

    how about plain responsibility?…teenagers learn little from their parents these days. i teach private music lessons and when thay get their driver’s license, their attendance drops off a cliff. independance without reponsibility is the problem…

  61. Dave says:

    For something that important, they should have picked up the damn phone & called the kid.

  62. Ken Puck says:

    College administrators are overpaid swine. And there are too goddam many of them in relation to the number of students they ostensibly shepherd through the system — inflating the cost of an undergraduate education beyond reason. They are insufferably arrogant and couldn’t care less about syaing “yes,” they saying, “We meant no.” Idiots!

  63. Jimbo Limbo says:

    College age is not a “child,” anymore. Parents of an 18 year-old man should not be notified, anymore than parents of a 33 year-old man. There are other colleges besides SJSU, so what’s the big deal here? Thousands and thousands of students all over the nation miss deadlines for colleges, every single semester! And yes, he missed a deadline, because he didn’t read the notice they sent (by the stated method they use for ALL students). Really guys, what’s next, a story about a guy who lost his wallet?

  64. Chris says:

    Okay, so the kid’s father thinks that the administrators should notify the parents of these sorts of things? How about the student start thinking and acting like an adult since he’s going to college? Lesson learned the hard way, i suppose.

  65. Warren Bonesteel says:

    Pournelle’s Iron Law of Bureaucracy states that in any bureaucratic organization there will be two kinds of people”:

    First, there will be those who are devoted to the goals of the organization. Examples are dedicated classroom teachers in an educational bureaucracy, many of the engineers and launch technicians and scientists at NASA, even some agricultural scientists and advisors in the former Soviet Union collective farming administration.

    Secondly, there will be those dedicated to the organization itself. Examples are many of the administrators in the education system, many professors of education, many teachers union officials, much of the NASA headquarters staff, etc.

    The Iron Law states that in every case the second group will gain and keep control of the organization. It will write the rules, and control promotions within the organization.

  66. Massimo Deportado says:

    This whole thing reeks of democrat stupidity.
    This is what happens when democrats are in charge.
    This is what happens when one party rules with an iron fist.

    Got hope? Nope, but I’m sure there is plenty of dope!

  67. Dale says:

    If he’s smart enough to get into college, then he’s smart enough to check his mail. He IS NOT a child!!!

  68. WagTheDog says:

    The kid has proved he’s too dumb to attend college. The Marines will take him.

  69. johndeo says:

    Better off not going to such a tight ass place.

  70. free` says:

    Hoogly Boogly you are still considered a child until the age of 27? The D’s changed it to 27 in the socialist healthcare bill they passed.

  71. The Vigilante says:

    Here’s what I think: he knew there was a problem and ignored it, hoping it would either go away or he would have an excuse to use (you never notified me). Didn’t work. Never mind, he’ll have a couple of years to work on his English, particularly “Would you like fries with that?”. Ah well, room for another illegal Mexican to get free education.

  72. Andre says:

    Votre site est tres utile, vous avez fait un travail enorme, bravo! Je serais content que vous visitiez mon site

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