SAN FRANCISCO (KCBS)— The online shoe seller said the personal information of about 24 million customers may have been hacked. Monday the website revealed that may include; names, phone numbers, email, addresses, and even the last four digits from credit cards.

KCBS’ Technology Analyst Larry Magid commented that there are affiliated websites involved.

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“Zappos itself is owned by,” he said, adding that there isn’t much the consumer could have done to prevent this other than, “not being a Zappos customer.”

KCBS Technology Analyst Larry Magid:

Magid commented that it’s happened to a lot of “big” companies and that there are innocent victims involved.

“The real question is what we can do after the fact?”

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He said having a good, complex password and changing them often is key to protecting ourselves.

If we take those steps and incursions like hacking happen, we decrease the likelihood of being affected, he said.

Larry put together five ways to protect yourself in the likely event you’ve done some online shopping on

You can hear Larry Magid’s Tech Report Monday through Friday at 3:50pm on KCBS All News 740AM and 106.9FM.

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