(CBS 5) – Readers of the Contra Costa Times and other East Bay newspapers who missed their coupon supplements the last few Sundays can call the newspaper’s parent company, and get a refund equal to the cost of the paper.

At least forty people complained last month that their Sunday papers didn’t contain the usual money-saving supplements. Among them: Sherri White and her husband, who estimate they save $36-$40 a week by clipping coupons.

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“I’m shuffling through the papers and I’m like ‘there are no coupons,’” White told ConsumerWatch.

The Bay Area Newsgroup, the owner of the affected papers said a computer system upgrade is to blame for the missing inserts. It apologized for the mistake, and said the problem has now been fixed.

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Still, the company advises coupon clippers who purchase their Sunday papers at a newsstand, to check for the supplements before they take their papers home because they occasionally go missing.

If you’d like a refund, call the Bay Area Newsgroup at (925) 302-1615.

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