(CBS 5) – Readers of the Contra Costa Times and other East Bay newspapers who missed their coupon supplements the last few Sundays can call the newspaper’s parent company, and get a refund equal to the cost of the paper.
At least forty people complained last month that their Sunday papers didn’t contain the usual money-saving supplements. Among them: Sherri White and her husband, who estimate they save $36-$40 a week by clipping coupons.READ MORE: Firefighters Working to Save Giant Sequoias Forced to Flee Advancing Flames
“I’m shuffling through the papers and I’m like ‘there are no coupons,’” White told ConsumerWatch.
The Bay Area Newsgroup, the owner of the affected papers said a computer system upgrade is to blame for the missing inserts. It apologized for the mistake, and said the problem has now been fixed.READ MORE: San Mateo Deputies Arrest Man Suspected in Stabbing Attack With Wood Stake
Still, the company advises coupon clippers who purchase their Sunday papers at a newsstand, to check for the supplements before they take their papers home because they occasionally go missing.
If you’d like a refund, call the Bay Area Newsgroup at (925) 302-1615.MORE NEWS: UPDATE: Southbound Hwy 17 Lanes Cleared After Woman Jumps Off Pedestrian Bridge
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