Watch CBS News

Wells Fargo To Pay $8.5 Million Settlement For Recording Customers' Calls

OAKLAND (CBS/AP) -- Prosecutors say Wells Fargo Bank will pay $8.5 million to settle a lawsuit in Los Angeles alleging it was too slow to notify customers that phone calls were being recorded.

California Attorney General Kamala Harris on Monday announced the settlement in the civil complaint filed in conjunction with district attorneys in Alameda, Riverside, San Diego and Ventura counties.

The complaint alleged the San Francisco-based bank failed to notify members of the public in a timely and adequate manner that phone calls were being recorded, in violation of state law.

City News Service says Wells Fargo did not admit any wrongdoing in the settlement, and the company has worked with authorities to change its notification policies. The bank also agreed to implement an internal compliance program to ensure that changes are made.

© Copyright 2016 by CBS San Francisco and Bay City News Service. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

View CBS News In
CBS News App Open
Chrome Safari Continue
Be the first to know
Get browser notifications for breaking news, live events, and exclusive reporting.