Computer Outage Returns At Bay Area DMV Offices

SAN FRANCISCO (CBS SF) – California Department of Motor Vehicles officials said Thursday that a computer outage that has affected its offices across the state is again affecting Bay Area offices.

As of 11 a.m., offices in Concord, Mountain View and San Jose are affected. DMV officials had previously said that all Bay Area offices were providing full services as of 9 a.m. Thursday.

But spokesman Jaime Garza said, "As our staff attempts to get computers back online, there are instances when the computers may have a hiccup and we need to make a quick adjustment."

The outage started Monday and affected at least six Bay Area offices.

DMV officials said the outage is affecting driver's license, ID card and vehicle registration transactions at DMV field offices.

To avoid vehicle registration penalties because a transaction could not be processed, customers should fill out a statement of facts or write a letter explaining why the payment was late, according to DMV officials.

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