NEW YORK (AP) — Wells Fargo is still seeing fewer people at its bank branches as well as a decline in checking-account openings as the scandal over its sales practices takes its toll.
But there is a silver lining for the San Francisco bank: Its February numbers are up from December lows.READ MORE: Oakland Resumes 'Bulky Block Party' Trash Disposal Events To Stem Illegal Dumping
Wells Fargo said Monday that customers opened 40 percent fewer checking accounts last month compared to a year earlier, while the number of customer interactions with branch bankers was down 17 percent. The numbers are similar to those it has been reporting since it started giving monthly updates late last year.READ MORE: Free Dental Clinic for Uninsured In Contra Costa County Opening Next Month
There were some improvements. While account openings were down sharply from a year earlier, they were up slightly from January. Internal customer loyalty and satisfaction scores also improved.MORE NEWS: UPDATE: Fremont Sexual Assault Suspect Now Charged in 3rd Case; Additional Victims Sought
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