SAN FRANCISCO (CBS SF/AP) — Porch Pirates will soon be cruising Bay Area neighborhoods, searching for packages containing holiday gifts left unattended to steal from your front door steps.
According to a 2017 survey from InsuranceQuotes.com, almost 26 million Americans say they’ve had a package stolen from a porch or doorstep during the holidays. And the problem will only get bigger as more and more Americans abandon shopping malls and instead buy gifts online.READ MORE: San Jose May Raise Illegal Dumping Fines To $10,000 Per Offense - 'A No Nonsense Approach'
So here’s are some tips to keep the thieves away courtesy of CNN.
Track your packages
The US Postal Service, FedEX and UPS all have systems to track your packages from the retailer to your doorstep. All three use tracking numbers that can be used to figure out where the item is and when it should be delivered to your home.
With the postal service’s Informed Delivery app, you can have email or text alerts about packages sent to you automatically, and you can post delivery instructions for the mail carrier if you won’t be home when the package gets there. UPS’ My Choice program and FedEx’s Delivery Manager offer similar options.
Amazon helps you keep track of your packages, too, with tracking information that can be found in your order details.
Deliver to your office or neighbor
Another surefire way to thwart porch pirates is to not have packages delivered to your home at all. Many people have holiday packages delivered to their workplace or to a trusted neighbor nearby who’ll be at home when the item arrives.
FedEx will hold your package for pickup at one of its FedEx Office locations or at Walgreens. Packages sent via UPS can be picked up at a UPS facility, diverted to a UPS Store or even delivered on another day that’s more convenient for you.
Invite the delivery person in
Maybe you can’t stay home during the day when those precious packages arrive — hey, you gotta work to pay for those things, right? Sending stuff to your workplace isn’t allowed, and you’re not tight enough with your neighbors for deliveries to be left with them.
But there are a few other options if you have an Amazon Prime membership. Amazon’s Key Smart Lock Kit allows you to remotely unlock your door so a package can be dropped off inside your home. Or use Amazon’s Key In-Car Delivery, which allows a delivery person to put a package in your back seat or trunk when it’s parked on the street.
What to do if your package doesn’t show up
So you got an alert saying your package was delivered but it’s nowhere to be found. You can file a police report — and then also do this:
— If it was delivered by the US Postal Service, you can fill out a Missing Mail Search Request. The main drawback with this, though, is you have to wait seven business days after the package was supposed to arrive before you can take advantage of this option.
— If it was delivered by UPS, the company encourages you to contact the sender to start a claim, because UPS says package senders have the most essential claim documents, like invoices, receipts, etc.
— It if was delivered by FedEx, there’s an online form to fill out a claim for a missing package.
Amazon’s “Where’s My Stuff?” page offers lots of helpful tips on what to do if your package ends up missing.MORE NEWS: Motorcyclist Killed After Being Rear-Ended Along Highway 1 in Santa Cruz County
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