MENLO PARK (CBS SF / CNN) — Facebook on Tuesday said it had apologized to White House social media director Dan Scavino for temporarily blocking some features on his account for a few hours on Monday.

In a statement, the social media giant headquartered in Menlo Park also said that its automated systems mistook Scavino for a bot.

ALSO READ: Rep. Nunes Sues Twitter, Users Over Insulting Tweets; Claims Defamation

Scavino wrote on Facebook on Monday that he was being blocked from replying to comments on the platform.

“AMAZING. WHY ARE YOU STOPPING ME from replying to comments followers have left me – on my own Facebook Page!!?? People have the right to know. Why are you silencing me???,” Scavino wrote.

White House social media director Dan Scavino Jr. works two phones as U.S. President Donald Trump poses for photographs with members of the National Collegiate Athletic Association's champion University of Utah skiing team in the Blue Room of the White House November 17, 2017 in Washington, DC. (Chip Somodevilla/Getty Images)

White House social media director Dan Scavino Jr. works two phones as U.S. President Donald Trump poses for photographs with members of the National Collegiate Athletic Association’s champion University of Utah skiing team in the Blue Room of the White House November 17, 2017 in Washington, DC. (Chip Somodevilla/Getty Images)

President Donald Trump also weighed in on Tuesday, tweeting that he would be “looking into” the issue with Scavino’s account, which had already been restored.

Later in the day, during a joint press conference with Brazilian President Jair Bolsonaro, he returned to the issue, saying, “There’s discrimination, there’s big discrimination,” and adding, “Something’s happening with those groups of folks that are running Facebook, and Google, and Twitter, and I do think we have to get to the bottom of it.”

As in Scavino’s case, such complaints about bias have often been found to stem from legitimate violations of the platforms’ rules or mistakes by the platforms or both, rather than actual discrimination against conservatives.

In a statement issued soon after the president’s tweet, a Facebook spokesperson explained, “In order to stop automated bots, we cap the amount of identical, repetitive activity coming from one account in a short period of time, such as @mentioning people. These limits can have the unintended consequence of temporarily preventing real people like Dan Scavino from engaging in such activity, but lift in an hour or two, which is what happened in this case.”

The company added: “We’ve been in touch with him and have apologized for the inconvenience.”

 

© Copyright 2019 CBS Broadcasting Inc. All Rights Reserved. This material may not be published, broadcast, rewritten. CNN contributed to this report.

Comments (25)
  1. Patrick Ruttster says:

    “As in Scavino’s case, such complaints about bias have often been found to stem from legitimate violations of the platforms’ rules or mistakes by the platforms or both, rather than actual discrimination against conservatives.”

    I just hurt myself rolling my eyes too much.

  2. How about one big apology for making Facebook. Then closing it.

  3. David Zaduk says:

    Russian Bot alert.

  4. Dave Hardesty says:

    “Sorry; Automated Systems Mistook For Bot” – Translation – Sorry, we thought you were too stupid to notice that we removed it.Besides, as liberal automatons that do what our millionaire demigod Mark Zuckerman tells us to do, we have no mental power to resist. Actually we are just sorry hat you caught us in the act and our users were awaken to the fact of how we dupe them.

  5. In other words. . .

    Sorry, we didn’t mean to get caught.

  6. Sydney Budina says:

    Facebook is not alone + they at least review it… the worst is Pinterest, they don’t let you know, cancel your account, eliminate your comments and don’t allow you open the account with the same email address. They are helping bad guys not publishing the victim’s comment and reviews. That is the reason why Pinterest lost it… #pinterest #StopTheBias #pineterestcensorship #stopcensorshipnow

Leave a Reply

Please log in using one of these methods to post your comment:

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s