PALO ALTO (KPIX 5) – Police are searching for at least three suspects connected to an armed robbery at a Safeway store pharmacy in Palo Alto early Friday morning.

According to authorities, the robbery took place at the supermarket located at 2811 Middlefield Road around 12:40 a.m. Police said one of the suspects brandished a handgun and told a male employee to get on the ground. Meanwhile, a second suspect broke the glass door of the pharmacy and stole an unknown amount of prescription medications.

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The suspects were then seen leaving in a red two-door pickup truck that was last seen traveling eastbound on Oregon Expressway.

Scene of a robbery at a pharmacy inside a Safeway store on Middlefield Road in Palo Alto, January 10, 2020. (CBS)

Scene of a robbery at a pharmacy inside a Safeway store on Middlefield Road in Palo Alto, January 10, 2020. (CBS)”I just hear the noise, went to see what happened,” said Mauricio Cerrano, a store employee. “And that’s when I see the guy, and right away he pointed to me and said ‘Hey, get down on the floor.’ It was scary.”

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Police said there were initial reports of gunfire, but police said an employee may have confused the sound of the glass door shattering with the sound of a gunshot.

No employees were hurt and no customers were in the store at the time, but the employees were shaken up. The store reopened before 6 a.m.

Police described the suspects as three men with medium builds. According to surveillance video, the suspect who brandished the handgun was wearing a gray hoodie, blue jeans and red tennis shoes. The second suspect was described as wearing a yellow hoodie with a Tommy Hilfiger logo, dark pants and black shoes; while the third suspect wore a red hoodie, gray pants and black shoes and was clean shaven.

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Anyone with information is asked to contact the Palo Alto Police Department at 650-329-2413. Tips can also be given anonymously by e-mail to, via text message or voicemail to 650-383-8984 or through the department’s mobile app.