San Jose Water Company Called Out For Overcharging CustomersThe San Jose Water Company denies that it intentionally double billed its customers.
Former Employees Say Public Storage Forces Insurance On CustomersJim Casas and Don Tautfest spent a decade managing Public Storage properties and say they were constantly pressured to sell insurance.
Berkeley Tailor Accused Of Sexually Battering Female Customers For YearsWomen getting dress alterations at a Berkeley tailor shop say they were sexually battered by an employee and that the business owner knew of the tailor's dangerous tendencies, but continued to employ him.
Yahoo, AT&T Users Report Trouble Changing Password After Security BreachAfter Yahoo announced it had suffered a massive security breach, some Yahoo customers say they're having trouble changing their passwords.
Beauty Salons Illegally Offering Alcohol Hope To Be Law AbidingA state bill approved by the assembly last year would make it easier for salons to provide free booze to customers. But some people are urging the governor to veto it.
California Firestone Shops Found To Overcharge, Rip Off CustomersFirestone shops in California were found to overcharge and rip off customers in numerous ways, state officials said.
Wells Fargo To Pay $8.5 Million Settlement For Recording Customers’ CallsWells Fargo Bank will pay $8.5 million to settle a lawsuit in Los Angeles alleging it was too slow to notify customers that phone calls were being recorded.
Google Takes Aim At Microsoft's Corporate Customers With New ChromebookGoogle’s latest Chromebook laptop will be specially designed for corporate customers in an effort to get more workers off machines powered by Microsoft’s dominant Windows software.
Comcast Goes Into Damage Control Mode After Widespread West Coast Service OutageComcast was in explain-and-apologize mode after a widespread outage hit customers in the Seattle and San Francisco areas Monday night.
Comcast Users Report Widespread Outage In San Francisco Bay Area, SeattleComcast customers reported a widespread service outage lasting up to an hour or more in the San Francisco and Seattle areas Monday night by taking to Twitter to voice their displeasure with the TV and internet service provider.
Netflix Users Freaking Out Over Rumors Of 3rd Party Ads Coming To Streaming ServiceNetflix users have been freaking out Monday over rumors that the streaming content service will begin testing third party advertisements while movies and shows play.
Balloon Causes San Francisco Power Outage That Affected 9,000 People In Fisherman's Wharf, North Beach NeighborhoodsA helium balloon is to blame for thousands of residents and businesses losing power in San Francisco’s Fisherman’s Wharf and North Beach neighborhoods Monday afternoon, according to PG&E.
Wells Fargo Sued, Accused Of Opening Accounts Without Customer KnowledgeA Wells Fargo customer is suing the bank, accusing it of deceiving customers by giving them new accounts and credit cards without their knowledge.
Paying Customers Allowed To Watch NBC Live Online In 10 Markets; San Francisco IncludedTelevision viewers in 10 U.S. markets are now able to watch their local NBC stations live on computers and mobile devices-- if you're a paying customer of a TV provider.
Power Outages Affecting Thousands Of Customers In 3 Bay Area NeighborhoodsThree separate power outages throughout the Bay Area Sunday has impacted a total of more than 7,000 customers, a PG&E spokesman said.