South Bay ERs Go High-Tech

SAN JOSE (KCBS) — Two hospitals in Silicon Valley are the first in Northern California to publicly post their ER wait times.

There are a couple of ways patients can get that information. They can either go to the Good Samaritan, or Regional Medical Center websites, or simply text the letters “E-R” to the number 23000.

KCBS Mike Colgan Reporting:

“We live in the heart of Silicon Valley here, with some of the worlds largest, most technologically advanced companies right in our backyard, and it’s time that health care starts to catch up with the technology used in other sectors,” said Dr. Richard Newell, who heads up the ER at Good Samaritan Hospital.

He says that obviously, if you are experiencing life threatening symptoms, just call 9-1-1.

“The patients that should be using this are those with more minor illnesses such as cuts, bruises, scrapes, sprains, strains, weekend warrior type of injuries, along with those with colds, coughs, gastrointestinal illnesses, the non-life threatening illnesses,” said Newell.

(© 2010 CBS Broadcasting Inc. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed.)

More from Mike Colgan
  • Jane

    good sam’s should say “dont bother”

  • Jennifer Thomas

    This is great!!!!!!!!!!!!!!!! Go Good Sam !!!!!!!!!!!!!!!!!!!

  • ERRN

    How about an education program to educate the public on appropriate use of the ED so they don’t attend and then complain about having to wait to be seen for a stubbed toe they did 3 weeks ago and suddenly is an ’emergency’ at 5pm on a Sunday….or a blister from walking in heels…….the wait times in ERs would be greatly reduced if people used them the right way… for EMERGENCIES!

    • Jazlynn

      9k5Qr2 BION I’m impressed! Cool post!

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