Mechanical Problems Delay San Francisco Muni Metro Service

SAN FRANCISCO (KCBS) – It was more delays and headaches for many San Francisco commuters on Tuesday morning, as mechanical problems delayed outbound service from the Embarcadero station.

Engineers with San Francisco’s Municipal Transportation Agency said the problems on Tuesday were with the communication cable, which links trains to central control.

Many riders said they were fed up with the seemingly ongoing Muni mishaps.

“I got dropped off at Forest Hill. I got down to the platform and saw a lot of people,” said one commuter. “So I turned around and took BART.”

“It’s kind of absurd and ridiculous that this is still going on,” said another frustrated passenger. “You hear the news about the rates and the driver’s incidents.”

KCBS’ Holly Quan Reports:

But Muni spokesman Paul Rose said just four months ago, they upgraded the communications software inside the tunnel that allows the trains to run automatically.

“We carry about 700,000 riders a day. We are the busiest and oldest system in California and with that comes the responsibility to make sure the system is running as best as it can and making sure that we have upgrades for our system in place,” said Rose.

This comes as the transit agency is disputing a state report that claims the light rail system is full of safety violations.

(© 2011 CBS Broadcasting Inc. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed.)

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