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Tech Report: Apple Sued Over Siri Voice Assistant

(KCBS) – An unhappy Apple iPhone user is suing the company for what he said is false advertising regarding his device’s Siri voice assistant feature.

KCBS Technology Analyst Larry Magid said that while Siri is far from perfect, a lawsuit seems a bit far fetched.

“It’s far from perfect. Sometimes, it doesn’t understand the question. Once in awhile, it gets it wrong,” said Magid. “It’s far from perfect, but it’s kind of fun and, frankly, I find it convenient.”

KCBS Technology Analyst Larry Magid:

According to the Wall Street Journal, New Yorker Frank M. Fazio is accusing Apple of false advertising “alleging that the company’s commercials convey a misleading and deceptive message about Siri’s capabilities.”

Fazio is filing the suit on his behalf as well as other customers with similar sentiments. According to court documents, there are over 100 members of the class action lawsuit that are pursuing $5 million in damages.

Magid said he’s not sure the errors from Siri are enough of a reason to bring about a class action lawsuit.

You can hear Larry Magid’s Tech Report Monday through Friday at 3:50pm on KCBS All News 740AM and 106.9FM.

(Copyright 2012 by CBS San Francisco. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed.)

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