Local

Veterans Complain Of Huge Backlog At Oakland VA Office

View Comments
(CBS)

(CBS)

ChrisFilippi 20100909_KCBS_0379r Chris Filippi
Chris is a proud graduate of Castro Valley High School and San Jose...
Read More

Get Breaking News First

Receive News, Politics, and Entertainment Headlines Each Morning.
Sign Up

SAN FRANCISCO (KCBS) – Veterans from across Northern California gathered in San Francisco on Monday, as a Bay Area congresswoman convened a special hearing on delays in getting decisions on their benefit claims.

Hundreds packed the War Memorial Building to meet with claim representatives as well as to complain to leaders of the Department of Veterans Affairs.

Peninsula Congresswoman Jackie Speier said the Oakland VA Office, which handles claims from Kern County to the Oregon border, has around 34,000 unsettled benefit applications.

KCBS’ Chris Filippi Reports:

“We are in a room full of heroes that deserve to have each of their claims handled in a timely and expeditious fashion,” Speier said.

Many veterans who attended the meeting said they have been waiting months and sometimes even years for decisions.

Western Area VA Director Willie Clark said he is working as best as he can to handle the backlog.

“I’m going to take ownership of it. I’m in leadership,” Clark said. “We have to fix it.”

Clark said his department’s goal is to have no claims pending for more than 125 days with a 98 percent accuracy rating by 2015.

(Copyright 2012 by CBS San Francisco. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed.)

View Comments
blog comments powered by Disqus
Follow

Get every new post delivered to your Inbox.

Join 54,020 other followers