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San Jose-Based EBay Asks Users To Change Password Following Cyberattack

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eBay headquarters in San Jose, California.  (Justin Sullivan/Getty Images)

eBay headquarters in San Jose, California. (Justin Sullivan/Getty Images)

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SAN JOSE (CBS SF/AP) -E-commerce site eBay is asking users to change their password after a cyberattack compromised a database containing encrypted passwords.

“After conducting extensive tests on its networks, the company said it has no evidence of the compromise resulting in unauthorized activity for eBay users, and no evidence of any unauthorized access to financial or credit card information, which is stored separately in encrypted formats. However, changing passwords is a best practice and will help enhance security for eBay users,” according to a statement on eBay’s website.

EBay says its investigation is active and it can’t comment on the specific number of accounts affected, but said the number could be large.

Cyberattackers stole a small number of employee log-in credentials that gave them access to eBay’s corporate network. The San Jose-based company is working with law enforcement to investigate the attack.  “The database, which was compromised between late February and early March, included eBay customers’ name, encrypted password, email address, physical address, phone number and date of birth. However, the database did not contain financial information or other confidential personal information, ” eBay said in the statement.

The company owns electronic payment service PayPal, but eBay said there is no evidence PayPal information was hacked

TM and © Copyright 2014 CBS Radio Inc. and its relevant subsidiaries. CBS RADIO and EYE Logo TM and Copyright 2014 CBS Broadcasting Inc. Used under license. All Rights Reserved. This material may not be published, broadcast, rewritten. The Associated Press contributed to this report.

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