SAN FRANCISCO (KCBS)— Some people may be addicted to social media sites, but many are less than pleased with what they’re getting. A new customer survey rates social media sites as the fourth lowest in satisfaction.
The only industries to fare worse are airlines, subscription television and internet service providers. One thing these all have in common is that they are commonly complained about, but are widely used. Think about it; how often do you boycott flying on an airplane or actually cancel your internet service provider’s subscription?